Ashley Guiney
Crystal Lake
Summary
Results-driven operations manager with a track record of leveraging financial data to enhance decision-making and operational efficiency. Proven ability to identify bottlenecks, standardize workflows, and implement process improvements that lead to measurable gains in service delivery and client satisfaction.
Overview
25
25
years of professional experience
Work History
License Community Association Manager
MC Property Management Corporation
08.2021 - Current
- Analyzed financial trends and variances, providing actionable insights for board decision-making
- Identified inefficiencies and implemented process improvements, enhancing workflow and reducing delays
- Created repeatable systems, streamlining service delivery across multiple associations
- Standardized workflows for budgeting, vendor management, maintenance requests, and compliance tracking
Ecommerce Small Business Owner
Lynn Cigars
07.2017 - 05.2023
- Identified process bottlenecks and inefficiencies using operational data and performance metrics; implemented improvements that enhanced throughput and minimized error rates
- Standardized operating procedures to enable scalability and ensure consistent execution across platforms and vendors
- Analyzed end-to-end e-commerce operations including product intake, inventory management, order fulfillment, returns, and customer service workflows
Office Manager
L. Lynn Cigars
05.2008 - 06.2017
- Oversaw daily office operations, ensuring efficiency in administrative procedures and workflows
- Coordinated office resources, including supplies, equipment, and vendor relationships, to enhance cost efficiency and resource availability.
- Managed accounts payable and receivable processes, ensuring timely payments and accurate financial records.
- Processed payroll for employees, ensuring accurate and timely distribution of wages.
- Monitored inventory levels, ensuring accurate stock counts and timely replenishments.
- Cultivated client relationships through regular communication and support, resulting in improved client satisfaction.
- Executed order fulfillment processes, ensuring timely product delivery and adherence to customer expectations.
- Conducted quality control inspections to ensure products met company standards.
- Performed data entry tasks, accurately inputting information into databases and systems.
Secretary
Petersen Sealcoating & Paving
03.2001 - 11.2005
- Coordinated executive calendars, scheduling appointments and organizing meetings for optimal time management
- Managed email correspondence by responding to inquiries promptly and professionally
- Screened and directed incoming calls, providing information and taking messages.
- Created and implemented efficient filing systems for both physical and electronic documents to enhance information accessibility
- Managed inventory of office supplies, ensuring availability to support uninterrupted office operations
Education
Bachelor of Science - Business Management and Human Resources
Columbia College of Missouri
1001 Rogers St., Columbia, MO 6521605-2021
Skills
- Operational efficiency
- Compliance tracking
- Customer relationship management
- Financial analysis
- Budget management
- Data analysis
- Financial analysis
- Analytical thinking
- Data analysis
Accomplishments
- Team Lead on implementing software transitions
- Organize business processes
References
Available upon request.
Timeline
License Community Association Manager
MC Property Management Corporation
08.2021 - Current
Ecommerce Small Business Owner
Lynn Cigars
07.2017 - 05.2023
Office Manager
L. Lynn Cigars
05.2008 - 06.2017
Secretary
Petersen Sealcoating & Paving
03.2001 - 11.2005
Bachelor of Science - Business Management and Human Resources
Columbia College of Missouri