Ashley Fike
Kankakee
Summary
Skilled dental assistant with 5 years of clinical experience assisting doctors during a wide range of dental procedures, along with 2 years of front office and dental reception experience. CPR certified, coronal polishing certified, and IV sedation monitoring certified. Highly proficient in efficiently setting up and breaking down procedure rooms while maintaining strict sterile standards. Experienced in insurance processing, treatment planning, and clearly explaining procedures and financial options to patients. Passionate about patient care, advocacy, and continuously expanding knowledge and skills within the dental field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant/Receptionist
My Care Dental
Tinley Park
06.2024 - Current
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed daily operations to ensure efficient patient care delivery.
- Coordinated staff schedules to optimize workforce effectiveness and coverage.
- Implemented new protocols to enhance patient safety and service quality.
- Oversaw inventory management to maintain adequate dental supplies at all times.
- Developed workflows to improve office efficiency and reduce wait times.
- Managed front desk operations, greeting patients and directing them to appropriate services.
- Scheduled appointments using electronic health record systems for efficient patient flow.
- Provided administrative support to dental staff, ensuring smooth clinic operations.
- Maintained patient records, ensuring accuracy and compliance with privacy regulations.
- Assisted in processing insurance claims and verifying patient eligibility for services.
- Coordinated communication between patients and dental professionals for optimal care delivery.
Dental Assistant- Head Rover
Endodontic and Periodontic Associates
09.2022 - 06.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted in patient management and comfort during dental procedures.
- Prepared treatment rooms with necessary instruments and materials.
Dental Assistant/Front Desk Receptionist
Dr Benedetti, Urich, and Hoffman
07.2021 - 09.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Lead Dental Assistant
Dr. Therese M. Bogs
07.2020 - 07.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Retail Sales Associate
Goodwill
10.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Warehouse Associate
Amazon
06.2019 - 10.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Dental Assistant
Dr Kremer DDS
11.2017 - 06.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
High School Diploma -
Herscher High School
Herscher, ILSkills
- IV Sedation Monitoring
- Dental Radiography
- Professionalism and Etiquette
- Treatment Room Setup
- HIPAA Compliance Understanding
- Team Collaboration
- Treatment coordination
- Excellent multitasking capability
- Billing procedures
- Phone and email etiquette
Certification
- Coronal Polishing Certificate
- Basic Life Support Certification (BLS) - Red Cross
- IV Sedation and Monitoring Certification
Timeline
Assistant/Receptionist
My Care Dental
06.2024 - Current
Dental Assistant- Head Rover
Endodontic and Periodontic Associates
09.2022 - 06.2024
Dental Assistant/Front Desk Receptionist
Dr Benedetti, Urich, and Hoffman
07.2021 - 09.2022
Lead Dental Assistant
Dr. Therese M. Bogs
07.2020 - 07.2021
Retail Sales Associate
Goodwill
10.2019 - 03.2020
Warehouse Associate
Amazon
06.2019 - 10.2019
Dental Assistant
Dr Kremer DDS
11.2017 - 06.2019
High School Diploma -
Herscher High School