ASHLEY ELLERSON
Plainfield
Summary
Responsive Team Leader with expertise in employee management, training, and group leadership. Carries experience working with and around different cultures. On-task listener with quick analytical thinking skills. Functions responsively and effectively in classroom/environments. Maintains group safety and strict performance standards with successful monitoring strategies dedicated to accuracy and customer satisfaction. A dependable employee seeking an opportunity to begin a career. Identifies and quickly closes any knowledge gaps to offer the employer and team valuable skills.
Overview
4
4
years of professional experience
Work History
Team Leader
Panera LLC
07.2021 - Current
- Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
- Coached new employees struggling with specific tasks.
- Monitored team operations and workflow during busy periods, making adjustments to improve pace.
- Contributed to successful quality control initiatives and implemented new strategies to improve employee work.
- Provided regular feedback to team members on their performance.
- Fostered positive work environment to encourage productivity.
- Reported on team performance to upper management regularly.
- Implemented strategies to improve overall team efficiency.
- Resolved conflicts between team members professionally and efficiently.
- Collaborated with other team leaders to achieve company goals.
- Managed team members and delegated tasks effectively.
Education
Currently Attending Online - Business Analytics
Western Illinois University
Macomb, IL05-2028
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Prairie State College
Chicago Heights, IL05.2022
High School -
Beecher High School
Beecher, IL05.2022
Skills
- Team Supervision
- Quality Improvement
- Cash Handling
- Employee Evaluation
- Team motivation
- Problem-Solving
- Delegation Skills
- Client Support
- Effective Communication
- Technical Support
- Compliant resolution
- Client Service
- Task Prioritization
- Teamwork and Collaboration
- Active Listening
- Complex Problem-Solving
Affiliations
Illinois SEIU Union Member - Service Employees International Union united by the belief in the dignity and worth of workers and the services they provide - and dedicated to improving the lives of workers and their families and creating a more just and humane society.
LANGUAGE
English
Native
Interests
- Crafting and DIY Projects
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Music
- Acting and Theater
- Photography
Timeline
Team Leader
Panera LLC
07.2021 - Current
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Prairie State College
Currently Attending Online - Business Analytics
Western Illinois University
High School -
Beecher High School