Ashley Barnes

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Sold Merchandise and Collected Cash Payments
• Completed daily sales sheets, balanced cash till and prepared bank deposits.

• Expanded business clientele through positive word-of-mouth referrals from satisfied customers.
• Maintained up-to-date knowledge of federal and state tax laws through continuous professional development courses.
• Reduced client audit risk by thorough verification of income, deductions, and credits on tax returns.
• Completed and filed returns with tax departments at local, state, and federal levels.

• Staff and student support
• Answering phones and passing messages to appropriate personal.
• Student attendance tracking, filing of discipline records, running and updating student temporary and permanent records.

• Kept detailed inventories and placed orders for liquor, beer, wine, and bar supplies.
• Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
• Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
• Completed new hire interviews, paperwork, and biweekly scheduling and payroll processing.

• Greeting clients, scheduling appointments and followups.
• Answering phones and directing messages to appropriate personal.
• Verifying personal information and keeping up to date records for contact and billing.
• Collecting Payments as needed and balancing cash tills.

• Reviewed and screened applicant resumes to identify qualified candidates.
• Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Resolved employee complaints and grievances successfully through mediation and collaboration.

• Kept detailed inventories and placed orders for liquor, beer, wine, and bar supplies.
• Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
• Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Completed new hire interviews and paperwork, weekly employee scheduling and payroll processing.

• Front end Supervisor

Daily register assignments and break schedules

• Customer service desk, answering phones, helping cover in other departments for shortages/ breaks, working/filling lotto machines and payouts
• handling customer refunds, exchanges and complaints
• Register till pickups and balances, reconciliation of safe amounts, preparing bank deposits