Ashlen Soulney
Collinsville
Summary
Motivated HIT professional with a commitment to upholding confidentiality and ethical standards and delivering high-quality healthcare services through comprehensive health information management. I have a successful track record in the effective management and utilization of health data systems. Proven ability to lead and collaborate with multidisciplinary teams, driving process improvements and fostering a culture of excellence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Server
Nicolis Bar And Grill
10.2014 - 07.2015
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Chevys
02.2012 - 09.2014
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Manager
Pantera's Pizza
01.2009 - 01.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Associate of Applied Science - Health Information Technology
Southwestern Illinois College
Belleville05.2024
Skills
- Electronic Health Records (EHR-Go)
- Health Information Systems
- 3M encoder experience
- ICD-10 coding/ CPT coding knowledge
- Accurate and quality documentation
- Medical Terminology
- Data analysis and reporting
- HIPAA compliance
- Knowledge of health law and compliance
- Ability to work independently or with a team
- Team leadership
- Attention to detail and motivated
- Interpersonal and written communication
Timeline
Server
Nicolis Bar And Grill
10.2014 - 07.2015
Server
Chevys
02.2012 - 09.2014
Assistant Manager
Pantera's Pizza
01.2009 - 01.2012
Associate of Applied Science - Health Information Technology
Southwestern Illinois College
Similar Profiles
Kwanghee Joseph KimKwanghee Joseph Kim
Chef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine barChef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine bar
Elan BondiElan Bondi
Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.
Jesicca PagulayanJesicca Pagulayan
Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)
Victoria WalkerVictoria Walker
Operations Manager at Intermodal Logistics LLCOperations Manager at Intermodal Logistics LLC
Mark VickMark Vick
Night Shift Supervisor at Southern Pipe And SupplyNight Shift Supervisor at Southern Pipe And Supply