Ashlee Baker
Plainfield
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
12
12
years of professional experience
Work History
Office Manager
Ryder
11.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Assistant Terminal Manager
Black Horse Carriers
08.2012 - 11.2021
- Enhanced safety measures by conducting regular audits and implementing corrective actions to address potential hazards.
- Collaborated with cross-functional teams, including logistics, maintenance, and customer service departments, for seamless terminal operations.
- Fostered a positive work environment that encouraged teamwork, accountability, and high levels of performance among employees.
- Improved operational efficiency by implementing streamlined processes and procedures for terminal operations.
- Managed daily terminal activities, ensuring smooth and efficient cargo handling and storage operations.
- Supported Terminal Manager in the implementation of new technologies and systems designed to improve overall terminal efficiency.
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Fielded customer complaints and comments and rectified issues.
- Organized records of vehicles, schedules and completed orders.
Education
Bachelor of Science - Business
California Coast University
Santa Ana, CASkills
- Customer service
- Office management
- Organizational skills
- Payroll processing
- Bookkeeping
- Customer relations
- Financial reporting
- Project management
Timeline
Office Manager
Ryder
11.2022 - Current
Assistant Terminal Manager
Black Horse Carriers
08.2012 - 11.2021
Bachelor of Science - Business
California Coast University
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