Jasmine (Ash) Stroup
Rock Falls
Summary
Skilled at assisting cashiers, customer service, cleaning task.
Dependable when it comes to working, being on time, cleaning, handling customer conflicts, and assisting customers when a friendly face.
Observant when it comes to the environment around me and others.
Overview
3
3
years of professional experience
Work History
Customer service
Walmart
Sterling
08.2025 - 05.2026
- Provided customer service when needed.
- Resolved customer service issues promptly within established guidelines.
- Worked in a team to keep the floor shelves filled and the backroom shelves organized.
- Investigated items that Walmart online shoppers could not find, placed items onto shelf once located or mark them down as out of stock if not found.
Crew Member
McDonald's Restaurant
Sterling
10.2023 - 08.2025
- Maintained cleanliness of dining area and kitchen to ensure a safe environment.
- Assisted customers with orders and addressed inquiries in a friendly manner.
- Collaborated with team members to ensure smooth workflow during busy hours.
- Followed cash handling procedures during transactions at the front and back counters.
- Participated in training new crew members on restaurant policies and procedures.
- Completed closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Adhered to health department regulations regarding food handling procedures.
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Inventory organization
- Employee training
- Attention to detail
- Problem solving
- Adaptability
- Cleanliness
Timeline
Customer service
Walmart
08.2025 - 05.2026
Crew Member
McDonald's Restaurant
10.2023 - 08.2025