Summary
Overview
Work History
Education
Skills
Timeline
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Asa Anderson

Park Forest,IL

Summary

Dedicated and customer-focused with a proven track record of providing exceptional service and support in fast-paced environments. Skilled in handling customer inquiries, resolving issues, and ensuring a positive experience. Experienced in leading a team of customer service representatives to deliver top-notch service and maintain high standards customer satisfaction and safety. Adept at multitasking, problem-solving, and rostering strong customer relationships. Seeking to expand my expertise and leadership skills in a challenging customer service role.

Overview

12
12
years of professional experience

Work History

Food Associate/Lead Customer Service Representative

Speedway LLC
07.2020 - Current
  • Improved customer satisfaction by providing friendly and efficient service in a fast-paced environment.
  • Ensured food quality and presentation met established standards by conducting regular checks during meal preparation.
  • Assisted in maintaining clean and orderly kitchen, adhering to strict hygiene regulations and safety guidelines.
  • Managed and trained a team of customer service representatives plus future managers to provide exceptional service in high-volume food sales and cleanliness
  • Oversaw daily operations, including inventory management, restocking, and ensuring compliance with food safety regulations

Home Health Aide

Department Of Health And Human Services
03.2018 - 05.2020
  • Provided compassionate and personalized care to elderly patients in their home, including assistance with daily activities such as bathing, dressing, and meal preparation.
  • Developed and implemented individualized care plan to meet specific needs and preferences of clients, ensuring their comfort, safety, and well-being.

Childcare Specialist

Myself
09.2015 - 02.2018
  • Developed and implemented age-appropriate activities to promote learning, creativity, and social skills in children
  • Assisted in creating and following daily schedules to ensure structured and engaging environment for children
  • Established strong relationships with parents and provided regular feedback on children's progress and behavior
  • Maintained safe and clean environment for children, including sanitizing toys and monitoring safety hazards

Patient Care Technician/CNA

Renaissance Park Sotuh
05.2012 - 07.2015
  • Monitored vital signs, administered medications, and documented patient information accurately to ensure proper care and treatment
  • Maintained clean and safe environment for patients, following infection control protocols and ensuring compliance with all healthcare regulations
  • Provided compassionate emotional support and companionship to patients, helping to improve their mental and emotional health
  • Monitored and recorded vital signs, such as blood pressure, temperature, and pulse, to track patients' health status
  • Administered medications and treatments as directed by healthcare professionals, ensuring accurate dosages and timely delivery
  • Responded to patient calls for assistance promptly and effectively, cultivating compassionate and supportive environment for individuals in need

Education

Certificate - Patient Care Technician

Illinois School of Health Careers - Chicago
Chicago, IL
05.2012

Skills

  • Compassion
  • Time management
  • Wound care
  • Physical and occupational therapy care
  • Communication
  • Ability to emphasize
  • Undeniable passion
  • Sanitation Procedures
  • Urgent Care

Timeline

Food Associate/Lead Customer Service Representative

Speedway LLC
07.2020 - Current

Home Health Aide

Department Of Health And Human Services
03.2018 - 05.2020

Childcare Specialist

Myself
09.2015 - 02.2018

Patient Care Technician/CNA

Renaissance Park Sotuh
05.2012 - 07.2015

Certificate - Patient Care Technician

Illinois School of Health Careers - Chicago

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Asa Anderson