Arturo Jimenez
Chicago
Summary
Dynamic Director of Operations with a proven track record in process improvement and team collaboration. Expertise in enhancing operational efficiency and staff development, contributing to significant productivity gains and streamlined logistics.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director of Operations
House of Rental
Chicago
09.2018 - 05.2024
- Coordinated with the Logistics Manager, Dispatch, and Delivery Coordinator on the delivery and pickup schedule, and monitored manpower requirements.
- Supervised the duties and activities of the warehouse and delivery personnel, and observed day-to-day operations and special projects.
- Assisted sales staff when complaints and emergencies arise.
- Supervised the periodic cleaning, repair, and refinishing of equipment.
- Trained staff on the proper loading and unloading procedures. Ensured that procedures are being followed.
- Identified areas where process improvements could be made resulting in increased productivity.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Warehouse Manager
House Of Rental
Chicago
08.2012 - 08.2018
- Trained and mentored staff on safety protocols and operational procedures.
- Maintained equipment and ensured compliance with safety regulations.
- Developed process improvements to enhance productivity within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Operated forklifts to fill or empty overhead spaces.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
Warehouse Supervisor
House Of Rental
Chicago
07.2008 - 07.2012
- Supervised daily warehouse operations and maintained workflow efficiency.
- Managed inventory levels and organized stock for easy access.
- Implemented process improvements to enhance productivity in the warehouse.
- Supervised loading and unloading of rental equipment from incoming trucks.
- Generated warehouse shipping documents, packing lists and invoices.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
Driver
House Of Rental
Chicago
06.2001 - 06.2008
- Operated delivery vehicle to transport rental equipment to customers.
- Assisted customers with loading and unloading equipment at delivery sites.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Communicated effectively with clients regarding rental agreements and equipment use.
- Collaborated with team members to optimize delivery routes and schedules.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
Skills
- Process improvement
- Logistics coordination
- Inventory management
- Equipment maintenance
- Performance evaluation
- Customer relationship management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Safety Training for Operators of Powered Industrial Lift Trucks | March 16, 2022
Timeline
Director of Operations
House of Rental
09.2018 - 05.2024
Warehouse Manager
House Of Rental
08.2012 - 08.2018
Warehouse Supervisor
House Of Rental
07.2008 - 07.2012
Driver
House Of Rental
06.2001 - 06.2008