ARTURO GRIFFIN
Chicago
Summary
Dynamic Sales Department Manager with expertise in inventory management and team leadership. Proven track record in enhancing customer satisfaction and achieving sales goals through effective communication and problem-solving.
Overview
15
15
years of professional experience
Work History
Sales Department Manager
Menards Inc
Evergreen Park
08.2014 - Current
- Manage inventory levels to ensure product availability and reduce stockouts.
- Set individual and team goals for the sales department.
- Monitored staff performance and addressed issues.
- Provide great customer service standards and build relationship with customers to ensure retention
- Manage staff scheduling and payroll functions for department personnel.
- Coordinated with suppliers to verify incoming shipments and resolve discrepancies.
- Inspected incoming products for damages or defects before accepting them into inventory.
- Received and staged incoming inventory for movement to storage or sales floor.
- Verified items received against purchase orders to ensure accuracy of delivery quantities.
- Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
Sales Associate
Uhaul Moving And Storage
Chicago
07.2011 - 01.2015
- Maintained cleanliness of assigned areas using commercial cleaning equipment.
- Ensured proper sanitation procedures were followed in all cleaning tasks.
- Assisted in inventory management of cleaning supplies and equipment.
- Reported maintenance issues to management for prompt resolution.
- Trained new staff on proper cleaning techniques and safety practices.
- Swept and mopped floors, and dusted surfaces.
- Operated forklifts to transport materials within the warehouse efficiently.
- Conducted routine inspections to ensure forklift safety and operational readiness.
- Loaded and unloaded shipments accurately and safely from delivery vehicles.
- Maintained organized inventory storage for quick retrieval and efficient operations.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Gage Park
Chicago, IL06-2011
Skills
- Inventory management
- Sales forecasting
- Customer relationship management
- Staff scheduling
- Performance monitoring
- Team leadership
- Employee training
- Goal setting
- Problem solving
- Effective communication
- Team building
- Adaptive learning
Timeline
Sales Department Manager
Menards Inc
08.2014 - Current
Sales Associate
Uhaul Moving And Storage
07.2011 - 01.2015
High School Diploma -
Gage Park