Art Ziarko

• Installed window coverings following detailed customer specifications.
• Collaborated with team members to ensure timely project completion.
• Followed safety protocols while working on ladder and scaffolding setups.
• Communicated effectively with clients to address installation concerns promptly.
• Worked with team members to install and maintain equipment.

• Managed home renovation projects from planning to completion, ensuring alignment with client expectations.
• Coordinated subcontractors and suppliers to ensure timely project execution and maintain quality standards.
• Operated tools and equipment safely while performing carpentry, plumbing, and electrical work.
• Assessed client needs and delivered design recommendations to enhance functionality of living spaces.
• Conducted site inspections to identify potential issues and implement corrective actions promptly.
• Developed project schedules to optimize workflow and resource allocation effectively.
• Installed drywall, framing, insulation, cabinetry, countertops and trim.
• Performed demolition of existing walls, floors, and ceilings to prepare for new construction.
• Laid tile flooring or backsplashes in kitchens and bathrooms following manufacturer instructions.
• Measured and cut materials to fit specific dimensions for remodeling projects.

Reviewed user requirements to ensure comprehensive test coverage, enhancing overall product quality.

• Analyzed system requirements, user stories, and use cases to create test scenarios.
• Maintained detailed records of known bugs and patches in database, facilitating efficient issue tracking and resolution.
• Tested video collaboration application on operating systems such as Windows and Mac OSX, multiple Linux OS, Android and IOS devices.
• Conducted testing of video capture equipment for each client to verify performance.
• Achieved product stability by identifying, replicating and finding high-risk defects prior to new releases.
• Managed and resolved support escalations, providing timely solutions that improved customer satisfaction at IOCOM.

• Built custom video conference rooms for education, corporate and government use along with installation
• Purchased equipment through multiple supply chains; built, tested, and shipped products domestically and internationally.
• Installed AV equipment, including projectors, screens, cameras, and speakers; utilized MS Dynamics for order entry and inventory control and internally built access databases for organizing support contacts.

• Oversaw telecom infrastructure for 1400 employees, encompassing corporate HQ, warehouse, and six remote sales offices.
• Managed AT&T Definity PBX administration and Octel voicemail, along with cabling and MDF/IDF wiring closet management. Provided support for IBM AS400 midrange computer systems.
• Implemented telecom infrastructure enhancements to facilitate company expansion.