Arouj Rizwan
Hoffman Estates
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
Work History
Business Systems Accounting Associate
Power Wellness
01.2024 - Current
- Addressed and resolved complex and unexpected variances.
- Directed gathering of required documentation and files for account audits and completed reviews.
- Expedited invoice processing by accurately assigning appropriate codes for efficient tracking and reporting purposes.
- Monthly AR Audit using Sage/Compete
- Managed multiple centers such as Loyola and NWM.
- Weekly billing tasks as well as monthly.
- Reconciliation, refunds, credits.
Accountant Associate
AGI (Alliance Ground International)
01.2023 - Current
- Maintained a detailed documentation system, applied analytical skills for billing and invoicing, reconciled payments, enhancing financial accuracy, supported the financial team with accurate data entry and reconciliation, data entry for reports.
- Enhanced financial accuracy by conducting thorough analysis of accounting records and reconciling discrepancies.
- Managed accounts payable and receivable functions, ensuring prompt payment processing and accurate recordkeeping.
- Implemented process improvements to increase efficiency in day-to-day accounting operations and reduce errors.
GSE Supervisor/HR Admin
Dnata (Ground services Int'l)
01.2020 - 01.2024
- Managed procurement process, authorizing purchase payments after verifying receipts, scheduled and conducted interviews, answered employee requests and questions, developed innovative plans for efficient use of parts, machines, and other resource.
- Reduced downtime for repairs by effectively monitoring equipment condition and scheduling necessary maintenance.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Reduced production downtime by overseeing quality control and assembly.
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
- Facilitated smoother end-of-month closings by collaborating with accounting team to reconcile accounts payable ledgers.
- Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
Shift lead
Walgreens
01.2018 - 01.2021
- Led team members, fostering growth and improvement, handled cash transactions with accuracy, fostered a collaborative work environment, implemented innovative strategies to enhance customer satisfaction and loyalty.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Operated cash register for cash, check, and credit card transactions.
DSP/Administrative Assistant
Clearbrook
01.2015 - 01.2019
- Provided exceptional care to patients with autism and Down syndrome, measured and recorded vital signs and dietary habits, supported patients in their daily activities and personal hygiene needs, managed front desk duties and administrative tasks.
- Advocated for client needs during service planning meetings, ensuring resources were allocated appropriately to foster growth and development.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
Billing
Lincoln Dealership
01.2015 - 01.2018
- Managed administrative tasks at Lincoln Dealership with precision, handled cash transactions and billing with utmost accuracy, streamlined communication via emails and calls, scheduled meetings efficiently, maintained accurate records through meticulous filing and scanning.
- Customer satisfaction with prompt resolution of billing disputes and inquiries.
- Verified accuracy of billing data and corrected discrepancies.
- Handled account payments and provided information regarding outstanding balances.
Shift Leader
Target
01.2014 - 01.2017
- Promptly addressed customer inquiries and complaints, reported disciplinary issues and customer grievances to management, played a key role in maintaining a positive store environment, accurate cash handling.
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Associate of Applied Science -
Harper College
Palatine, ILBachelor's in administration & Management -
DePaul University
Chicago, IL06.2025
Skills
- Multilingual
- Excel
- Microsoft Word
- Adobe Pro
- Microsoft Outlook
- Teams
- Communication
- Adaptability
- Multitasker
- Empathy
- Customer service
- Leadership
- Payment Processing
- Payroll Processing
Additionalinformation - Summary
Results-driven professional with extensive expertise in customer service, front desk management, cash handling, HR generalist functions, and payroll administration. Proven ability to provide exceptional service, manage diverse tasks efficiently, and ensure accuracy in financial transactions and personnel matters. Skilled in fostering positive relationships with clients and colleagues. Proficient in utilizing HR software like ADP and ICIMS to streamline processes and optimize organizational effectiveness. Dedicated team player with a strong commitment to delivering excellence in all aspects of work.
Hobbies and Interests
- Playing basketball
- Going on impromptu road trips
- Making lasting memories with family during vacations
- Trying out unique dishes and local specialties
Timeline
Business Systems Accounting Associate
Power Wellness
01.2024 - Current
Accountant Associate
AGI (Alliance Ground International)
01.2023 - Current
GSE Supervisor/HR Admin
Dnata (Ground services Int'l)
01.2020 - 01.2024
Shift lead
Walgreens
01.2018 - 01.2021
DSP/Administrative Assistant
Clearbrook
01.2015 - 01.2019
Billing
Lincoln Dealership
01.2015 - 01.2018
Shift Leader
Target
01.2014 - 01.2017
Associate of Applied Science -
Harper College
Bachelor's in administration & Management -
DePaul University
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