Summary
Overview
Work History
Education
Skills
Personal Information
Languages
References
Timeline
Generic

Arnold Cruz

Lake In The Hills

Summary

Accomplished Sales and Finance Manager with proven success in leveraging CRM software to boost customer engagement and drive sales. Expert in team leadership, fostering strong client relationships, and achieving revenue goals. Adept at problem-solving and communication, consistently exceeding targets, and enhancing dealership performance.

Overview

9
9
years of professional experience

Work History

Sales Manager/Salesman

Huntley Ford
Huntley, IL
01.2024 - Current
  • Led a team of sales associates to achieve monthly sales targets.
  • Developed and implemented effective sales strategies for increasing customer engagement.
  • Fostered strong relationships with customers to ensure repeat business and loyalty.
  • Utilized CRM software to track customer interactions and follow up on leads.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Finance Manager

Kunes Country Auto Group
Sycamore, IL
01.2023 - 11.2023
  • Managed financial reporting processes for Kunes Country Auto Group.
  • Analyzed financial data to support strategic decision-making.
  • Oversaw cash flow management and forecasting activities.
  • Coordinated audits and ensured compliance with financial regulations.
  • Monitored contracts in transit to assure funding
  • Maintained compliance with state,privacy, and financial laws pertaining to dealership
  • Established relationships with banking partners to secure favorable terms on financing arrangements.

Finance Manager/Sales Consultant

Dundee Ford
West Dundee, IL
03.2021 - 01.2023
  • Established relationships with banking partners to secure favorable terms on financing arrangements.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Negotiated contracts with vendors in order to obtain competitive pricing structures.
  • Promoted finance products to customers and sales force to increase penetration.

Salesman

SUPERIOR CAR CREDIT
West Dundee, IL
04.2016 - 03.2021
  • Engaged customers to understand their needs and provide tailored product solutions.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Trained new sales associates on company policies and customer service techniques.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Educated customers on product features and technical details to highlight benefits.
  • Greeted customers and provided information about products and services.

Education

Some College - Criminal Justice

City Colleges of Chicago-Wilbur Wright College
Chicago, IL

Skills

  • CRM software utilization
  • Financial management
  • Sales
  • Finance
  • Communication skills
  • Team management
  • Dealership experience
  • Sales management
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Training and coaching

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Manager/Salesman

Huntley Ford
01.2024 - Current

Finance Manager

Kunes Country Auto Group
01.2023 - 11.2023

Finance Manager/Sales Consultant

Dundee Ford
03.2021 - 01.2023

Salesman

SUPERIOR CAR CREDIT
04.2016 - 03.2021

Some College - Criminal Justice

City Colleges of Chicago-Wilbur Wright College

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Arnold Cruz