Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Armand Richardson

Chicago,IL

Summary

Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.

Overview

16
16
years of professional experience

Work History

Correctional Officer

Cook County
10.2021 - Current
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Delivered inmates to work sites and returned safely by following protocols.

Office Coordinator

State Of Illinois-Department Of Human Services
06.2020 - 10.2021
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.

School Bus Driver

Richlee Vans
01.2018 - 06.2020
  • Picked up children from special education schools in the afternoon, and dropped them back off at their homes again.
    Observed children tendencies and behaviors.
  • Maintained and scheduled periodic maintenance of the bus.
    Produced left, right, turn sheet.
  • Administered, and changed time tables for pickup and drop off whenever necessary.
  • Recorded discipline reports of children. Maintained radio contact with the base.
  • Oversaw, and implemented discipline on the bus.
  • Ensured the safety of children and kept the bus in safe and working conditions. Avoided accidents and maintained orderliness amongst passengers

Commerical Loan Processor

US Bank
11.2016 - 10.2018
  • Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Responsibilities include resolving escalated issues, evaluation of process and procedures, client record management and verifying collateral packets are complete for securing new liens and to take appropriate action as necessary.
  • Pays close attention to detail and possesses good organizational skills. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.

Personnel Specialist

Navy
01.2008 - 01.2015
  • Supervised junior personnel in multiple departments with Transfers , Travel , Separations , Entitlements and Quality Assurance.
  • Regional Manager for 13 state regions for Transaction Online Processing for Navy Standard Integrated Processing System and helped managed over 15,000 NSIPS accounts.
  • Improved office efficiency by effectively managing internal communications and correspondence.

Education

High School Diploma -

Chicago Military Academy Bronzeville
3519 S Giles
06.2006

Skills

  • 60 WPM typing speed
  • Excel (Pivot Tables, Macros, VLOOKUP,)
  • Excellent communication skills
  • Database management
  • Customer service-oriented
  • Microsoft Office
  • Safety and Security Enforcement
  • Ethical Standards of Conduct
  • Central and Pod Control
  • Conflict Resolution Skills
  • Search and Seizure Procedures

Accomplishments

  • Army Commendation Medal
  • Iraqi Campaign Medal

Timeline

Correctional Officer

Cook County
10.2021 - Current

Office Coordinator

State Of Illinois-Department Of Human Services
06.2020 - 10.2021

School Bus Driver

Richlee Vans
01.2018 - 06.2020

Commerical Loan Processor

US Bank
11.2016 - 10.2018

Personnel Specialist

Navy
01.2008 - 01.2015

High School Diploma -

Chicago Military Academy Bronzeville

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Armand Richardson