Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arleni Esquirol Vazquez

Tinley Park

Summary

Demonstrated experience in maintaining cleanliness and organization in various environments, ensuring adherence to established protocols and quality standards. Proficient in customer service, effectively assisting clients with product selection and addressing inquiries to enhance their shopping experience. Capable of managing inventory levels and executing sales transactions while maintaining a well-organized retail space. Strong communication skills facilitate effective teamwork and problem resolution, contributing to overall operational efficiency.

Overview

5
5
years of professional experience

Work History

Housekeeper

Holiday Inn tinley park
Tinley Park
04.2024 - Current

1.Clean and tidy guest rooms and common areas

2.Make beds, change linens, and replace towels.

3. Vacuum, sweep, and mop floors

4. Replenish bathroom supplies.Restock toiletries like soap, shampoo, and toilet paper.

5. Report any maintenance issues or safety hazards.Inform the supervisor of broken items or potential dangers.

6. Ensure all rooms meet hotel cleanliness standards.Follow protocols and checklists for quality control.

7. Dispose of trash and recyclables properly

8. Respect guest privacy and belongings. Always knock before entering and follow "Do Not Disturb" signs.

9. Assist with laundry duties if required

Washing, drying, folding, and ironing linens or uniforms.

10. Maintain cleaning equipment and storage areas.Keep supplies organized and report when items are low.

11. Follow health and safety regulations

Seller

Daniel Cassin
Montevideo
01.2020 - 02.2021

1. Greet and assist customers warmly

Provide excellent customer service and answer questions.

2. Help customers find the right size, style, or fit. Offer fashion advice and make personalized recommendations.

3. Maintain store cleanliness and organization. Fold clothes, restock shelves, and organize displays.

4. Operate the cash register. Handle sales transactions, returns, and exchanges.

5. Monitor inventory levels. Assist with stock replenishment and inform the manager of low stock.

6. Tag, label, and price merchandise

7. Handle customer complaints professionally. Resolve issues or escalate them to the manager.

8. Stay updated on promotions and sales. Inform customers about discounts and loyalty programs.

9. Meet sales targets and goals. Work towards individual and team performance benchmarks.

10. Follow company policies and dress code

Education

High School Diploma -

Hermanos Gomez
Cuba
11-2014

Skills

  • Room cleaning
  • Laundry management
  • Supply restocking
  • Equipment maintenance
  • Excellent communication skills
  • Customer service orientation
  • Negotiation skills
  • Product knowledge
  • Problem-solving abilities
  • Active listening
  • Time management
  • Teamwork
  • Adaptability and flexibility
  • Goal-oriented mindset

Languages

Spanish
Native/ Bilingual
English
Elementary

Timeline

Housekeeper

Holiday Inn tinley park
04.2024 - Current

Seller

Daniel Cassin
01.2020 - 02.2021

High School Diploma -

Hermanos Gomez
Arleni Esquirol Vazquez