Arlene Mayen
Cary
Summary
Versatile and service-driven professional with proven experience in transportation, food service, pet care, and customer support. Combines military discipline with strong interpersonal skills, fostering trust through reliability, emotional intelligence, and clear communication. Quick to adapt, detail-oriented, and committed to enhancing team efficiency and delivering high-quality service.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Barista
Starbucks
Algonquin
07.2025 - Current
- Deliver exceptional customer experiences by providing efficient, welcoming service in a fast-paced, high-volume environment.
- Operate POS systems, process transactions, and manage cash accurately while maintaining compliance with company procedures.
- Craft and serve beverages and food products in alignment with Starbucks quality, safety, and presentation standards.
- Maintain a clean, organized, and well-stocked environment in accordance with food safety and operational guidelines.
- Support daily store operations by prioritizing tasks, maintaining workflow during peak periods, and responding effectively to customer needs.
- Partner with team members to achieve store goals, promote operational efficiency, and contribute to a positive work environment.
Pet Care Specialist
Rover.com
Cary
07.2024 - Current
- Provide overnight boarding, daycare, and wellness drop-ins in a secure, nurturing home environment.
- Conduct consultations to assess client needs and tailor individualized care routines.
- Maintain high standards of cleanliness and detailed care documentation.
- Communicate clearly with pet owners, promoting trust and service transparency.
Food Service Team Member
OrganicLife
Crystal Lake
11.2024 - 05.2025
- Prepared and served meals in compliance with portion and safety guidelines.
- Supported kitchen prep and maintained a clean, sanitized workspace.
- Operated POS systems and handled transactions accurately.
- Floated across District 155 campuses to assist during staff shortages.
- Recognized for reliability, teamwork, and positive rapport with students.
School Bus Driver
Cary CCSD
Cary
01.2015 - 08.2019
- Held CDL with School Bus (S) endorsement; ensured safe, timely transport of students.
- Conducted routine inspections and addressed maintenance needs proactively.
- Built respectful relationships with students and families.
- Provided Spanish language support, improving communication between staff and Spanish-speaking families.
Military Police (31B)
Army National Guard
Sheridan
06.2008 - 06.2014
- Deployed in support of Operation Enduring Freedom (Afghanistan, 2012-2013).
- Performed base defense operations, surveillance, and facility security.
- Supported Special Forces with convoy, security, and patrol duties.
- Maintained readiness through rigorous vehicle, weapon, and mission protocol adherence.
Front Desk Receptionist
Summit Digestive & Liver Disease Specialists
Oakbrook Terrace
08.2009 - 04.2010
- Managed front-desk operations, including appointment scheduling and patient intake.
- Handled multi-line phone systems and routed inquiries efficiently.
- Maintained patient records in compliance with HIPAA and clinic policies.
- Provided general administrative support and upheld a welcoming environment.
Education
High school diploma -
J. Sterling Morton West High School
Berwyn, ILSkills
- Administrative & Computer Skills
- Scheduling & Calendar Management
- Customer Service & Client Relations
- Professional Communication & Phone Etiquette
- POS Systems & Cash Handling
- Microsoft Outlook & Email Management
- Conflict Resolution & De-escalation
- Time Management & Task Prioritization
- Medication Administration & Safety
- Pet Care & Animal Handling
Certification
- ServSafe
Languages
Spanish, English
Timeline
Barista
Starbucks
07.2025 - Current
Food Service Team Member
OrganicLife
11.2024 - 05.2025
Pet Care Specialist
Rover.com
07.2024 - Current
School Bus Driver
Cary CCSD
01.2015 - 08.2019
Front Desk Receptionist
Summit Digestive & Liver Disease Specialists
08.2009 - 04.2010
Military Police (31B)
Army National Guard
06.2008 - 06.2014
High school diploma -
J. Sterling Morton West High School