Arion Gilkey
O'Fallon,IL
Summary
Dynamic manager with a proven track record at Lolas Boutique, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and communication. Skilled in time management and decision-making, ensuring high-quality service delivery while fostering a productive work environment.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
12
12
years of professional experience
Work History
Manager
Lolas Boutique
01.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Welder's Helper
American Steel Corporation
03.2017 - 05.2017
- Contributed to the completion of large-scale projects by working overtime as needed, demonstrating flexibility and dedication to the job.
- Improved welding quality by assisting welders in preparing materials and maintaining a clean work area.
- Collaborated with other tradespeople on multi-disciplinary projects while maintaining open lines of communication and fostering a cooperative work environment.
- Aided in reducing material waste with accurate measurements before cutting or grinding tasks were performed.
Horizontal Construction Engineer
United States Army
05.2013 - 10.2014
- Monitored construction activities to facilitate design specifications and contracts according to schedule and within budget.
- Mobilized tractor crawler to clear, grub, strip, excavate, backfill and stockpile.
- Collected and managed data to develop engineering estimates.
- Prepared construction reports to document progress and recommend corrective courses of action.
Education
East St Louis Sr Highschool
East St LouisSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Lolas Boutique
01.2018 - Current
Welder's Helper
American Steel Corporation
03.2017 - 05.2017
Horizontal Construction Engineer
United States Army
05.2013 - 10.2014
East St Louis Sr Highschool