Arielle BRAMI

Fast and efficient processing of guest requests, handling reservations, modifications and cancellations.

Monitoring of reservations, management of modifications and cancelations.

Telephone and physical reception of customers in accordance with the establishment's ,processing of emails.

Informing customers about services and rates, as well as reservation and payment terms.

Booking flights, accommodation, transport, and other travel-related services.

Preparing quotes, issuing tickets, vouchers, invoices and managing payments.

Sale of tourist products: stays, tours in the word.

Management of travel reservations, including flights, hotels and tourist activities for clients.

Administrative management of client files: paperwork and IT.

Designing trips, tours, itineraries, and all-inclusive packages.

Welcoming clients: providing information on destinations and fares, presenting available offers.