Ariella Branza
Wheeling,IL
Overview
10
10
years of professional experience
Work History
Procedure Coordinator
Northwestern Medicine Urology
03.2025 - Current
- Scheduling: Create and follow up on patient appointments for surgical procedures, coordinating desired surgery date and information with hospitals or ambulatory surgical centers.
- Coordination: Work with surgeons, their staff, and the surgical team to coordinate cases and ensure everyone is informed.
- Communication: Provide patients with pre-surgery instructions explain the surgical process.
- Patient information: Collect patient data and insurance information, recording it from forms.
- Equipment: Ensure that all required equipment is ordered for procedures.
- Insurance: Monitor insurance payments and obtain insurance authorization.
- Medical clearances: Complete any necessary medical clearances and pre-surgery testing.
Surgery Coordinator
Orthopedic Associates
08.2022 - 10.2024
- Scheduling: Created and followed up on patient appointments for surgical procedures, coordinating desired surgery date and information with hospitals or ambulatory surgical centers.
- Coordination: Worked with surgeons, their staff, and the surgical team to coordinate cases and ensure everyone is informed.
- Communication: Provided pre-surgery instructions to patients and explain the surgical process.
- Patient information: Collected patient data and insurance information, and record patient information from forms.
- Equipment: Ensured that all required equipment is ready for procedures.
- Diagnostic work: Scheduled diagnostic work before or after surgery.
- Physician orders: Verified physician orders for appointments.
- Insurance: Monitored insurance payments and obtain insurance authorization.
- Medical clearances: Completed any necessary medical clearances and pre-surgery testing.
Front Desk Receptionist
Orthopedic Associates
03.2020 - 08.2022
- Answered and directed phone calls in a polite and friendly manner.
- Checked-out patients after their appointment.
- Scheduled appointments for patients.
- Maintained the reception area and all common areas in a clean and tidy manner at all times.
- Operated standard office equipment on a regular basis, including a fax and copy machine, computer, and telephone.
- Took inventory of supplies and restocked when needed.
- Maintained the office filing system.
- Proficient in the use of eClinicalWorks.
- Gained experience in working with the requirements of Medicaid and private insurance.
Receptionist
Anthony Vince Nail Spa
10.2018 - 03.2020
- Warmly greeted clients, escorted them to the designated station, and notified the assigned nail technician of their arrival.
- Scheduled and confirmed appointments.
- Handled transactions, including cash and credit card payments.
- Provided beverages and snacks to clients.
- Welcomed walk-ins, answered inquiries about our services, and scheduled appointments according to availability.
- Updated client records with contact information, billing details, appointments, and services provided.
- Ensured the reception area was kept clean and organized.
- Placed orders for business cards, brochures, and stationery as required.
Sales Associate
Carter’s Babies and Kids
06.2017 - 01.2020
- Verified appropriate controls for cash accounting and inventory.
- Assisted store management with training associates, implementing security procedures, and following other directives.
- Maintained cleanliness in the store.
- Operated the POS system to check out customers.
- Restocked clothing as necessary.
Cashier/Line Worker
Chipotle Mexican Grill
05.2015 - 01.2017
- Prepared food to serve to customers at the front of the line.
- Answered the telephone to take catering orders.
- Used the POS system to process customer transactions.
- Maintained cleanliness in both the dining room and kitchen.
Education
High School -
Buffalo Grove High School
Buffalo Grove, IL05.2015
Skills
- Customer service excellence
- Sales & upselling
- Appointment scheduling
- Time management
- Effective communication
- Microsoft Office
- Epic EMR
- EClinical Works EMR
- Product knowledge
- POS & Cash handling
- Adaptability & flexibility
- Professional telephone etiquette
- Bilingual in English & Romanian
- Scheduling coordination
- Documentation management
- Process mapping
- Cross-functional coordination
- HIPAA compliance
- Strong organization
- Patient confidentiality
- Insurance verification
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Procedure Coordinator
Northwestern Medicine Urology
03.2025 - Current
Surgery Coordinator
Orthopedic Associates
08.2022 - 10.2024
Front Desk Receptionist
Orthopedic Associates
03.2020 - 08.2022
Receptionist
Anthony Vince Nail Spa
10.2018 - 03.2020
Sales Associate
Carter’s Babies and Kids
06.2017 - 01.2020
Cashier/Line Worker
Chipotle Mexican Grill
05.2015 - 01.2017
High School -
Buffalo Grove High School