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  QA Leader with 17+ years of experience specializing in Generative AI (GenAI). Expertise in validating Conversational AI Chatbots and LLMs using advanced strategies including Prompt Engineering testing, A/B Testing, and Back-to-Back Testing to ensure model accuracy, safety, and perform.
  Proven track record in leveraging AI tools to accelerate the software development lifecycle, utilizing automated workflows to dynamically create, review, and maintain critical project artifacts
  Certified for PMP from PMI.
  Certified ISTQB Certified Tester - Foundation Level, ISTQB Certified Tester - AI Testing (CT-AI and ISTQB Certified Tester - Generative AI (CT-GenAI)
  Completed Azure AI-900 AI- Fundamentals certification
  Certified Scrum Master (CSM) from Scrum Alliance.
  5+ years into AWS cloud and worked as Cloud Architect for project migration into AWS platform.
  Strategic QA Manager with 10+ years of expertise in team leadership and executive reporting. Proven track record of spearheading Left-Shift testing initiatives by architecting automation frameworks from scratch and integrating CI/CD pipelines (Git, Maven, Jenkins) early in the SDLC to streamline deployments and enhance software reliability
  Have worked in product based organizations for almost 12+ years.
  Experience in Restful API with Swagger and Postman.
  Hands-on Experience with Selenium Grid (Hub & Node).
  Experience in creating Ansible & Terraform scripts and setting up Test platforms by installing docker Microservices on AWS cloud services.
  Experienced in performance testing using SIPp and Jmeter, along with monitoring the test using New Relic and Prometheus & Grafana.
  6+ years into SaaS applications.
  Onsite 2 years of experience with Verizon Client in Colorado Springs, United States.
  Have B1 VISA valid till 2026.
  On call support experience in the Production environment as L4 engineer and interacting with customers.
  Experienced in OSS/BSS platform validation and maintaining in Production environment.
  Have working experience with Application layer protocols both in functional and non-function testing.
  Possess testing expertise in protocols SS7 and SIP (VoIP).
  Extensive experience in IP Contact Center Architecture (CCaaS) which includes IPTF & IP IVR calls and Unified Communication (UC) architectures (UCaaS). Used 3G protocols.
  IP IVR and IP TF call processing scenarios end to end testing including backend Unix server verification.
  Led QA Team in Legacy platform migration to cloud environment using Agile methodology.
  Have in-depth working experience in STLC, SDLC processes.
  Rich experience in Tools like HP ALM and JIRA & Zephyr for tracking and delivering the Projects.
  Analytical thinker that consistently narrows down the ongoing issues or defects in both Test and Production Environment.

Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.

Accomplished Quality Assurance Automation Testing Engineer with over 8 years of expertise in precise test planning, regression testing, and proficiency in Java and Python. Demonstrated mastery in meticulous risk analysis, process enhancement, and test automation, highlighting a robust skill set tailored for strategic decision-making and operational excellence. Renowned for adept creative problem-solving and effective communication, seamlessly blending innovative thinking with clear and impactful messaging. Holds distinguished certifications in ISTQB CTFL and AWS Certified Cloud Practitioner. Proven educator as an experienced Udemy instructor with a substantial student base exceeding 4000. U.S. Citizen actively exploring Right to Hire opportunities. Experienced software quality assurance tester with several years of dealing with testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.

Detail-oriented IT professional with hands-on experience in Manual Software Testing and Microsoft 365 (M365) Support. Skilled in executing test cases, defect identification, documentation, and validation of application functionality, along with providing end-user and administrative support for Microsoft 365 applications including SharePoint Online, Microsoft Teams, and Viva Engage. Experienced in troubleshooting user issues, managing access and permissions, and collaborating with cross-functional teams to ensure system reliability and user satisfaction. Demonstrates strong analytical skills, attention to detail, and a customer-focused approach while adhering to quality standards, IT support processes, and SLAs.

As a seasoned QA professional with 8+ years of experience, I excel in orchestrating the full spectrum of quality assurance activities—from test design and multi-level automation (including backend, UI, and PL/SQL) to manual testing and dynamic team leadership. My passion for QA and emerging technologies drives my hands-on approach in crafting robust test automation frameworks and steering project management to ensure excellence in software development. My commitment extends beyond QA; as a Software Engineer, I actively develop and refine web services, an endeavour that sharpens my technical acumen and enriches my QA insights.

Ariel F. Cotrim

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QA Operations Engineer

QA Integration Engineer

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DevSecOps -

Java Full Stack Test Automation -

QA & Python Automation -

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DevSecOps -

QA Operations Engineer

Java Full Stack Test Automation -

QA Integration Engineer

QA & Python Automation -

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