Jasmine Tamayo
Chicago
Summary
Dedicated and adaptable professional with a strong background in office management and team coordination within a nursing home environment. Known to be a creative problem solver, a reliable team player, and to maintain composure under pressure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Office Manager
Aperion Care - Alta Rehab at Fairmont
Chicago, USA
01.2024 - Current
- Manages accounts receivable, including billing Medicare, Medicaid, and private insurance companies.
- Assist families and residents with financial concerns and inquiries.
- Prepares and reviews financial reports, including cash flow statements, income statements, and balance sheets.
- Ensure all paperwork, such as patient records and financial documents, complies with state and federal regulations.
Admissions Coordinator/ Business Office Manager
Lancaster Health Group - Fairmont Care
Chicago, USA
10.2022 - 11.2024
- Served as a primary point of contact for potential residents and their families.
- Respond to inquiries about the nursing home's services, accommodations, costs, and available care options.
- Scheduled tours for families and potential residents. Clarify services and answer any questions.
- Reviewed potential residents' medical and financial documents to assess eligibility for admission.
- Ensured all necessary admission paperwork is completed and filed in compliance with state and federal regulations, including HIPAA, Medicaid/Medicare, and resident rights documentation.
Receptionist Manager
Lancaster Health Group - Fairmont Care
Chicago, USA
07.2018 - 09.2022
- Greeted visitors, staff, and families with professionalism.
- Provided clear information regarding the facility's policies, resident care, and services.
- Ensured the front desk area is organized, stocked with necessary supplies, and maintains a clean, professional appearance.
- Assisted with emergency protocols when needed, including coordinating communication during facility emergencies or urgent care situations.
Education
Associate in Arts - Criminology
Wilbur Wright College
Chicago, IL05-2019
Skills
- Problem solving
- Communication
- Teamwork
- Critical thinking
- Customer service
- Documentation management
- Attention to detail
- Financial reporting
Certification
- Certified Nursing Assistant
References
References available upon request.
Timeline
Business Office Manager
Aperion Care - Alta Rehab at Fairmont
01.2024 - Current
Admissions Coordinator/ Business Office Manager
Lancaster Health Group - Fairmont Care
10.2022 - 11.2024
Receptionist Manager
Lancaster Health Group - Fairmont Care
07.2018 - 09.2022
Associate in Arts - Criminology
Wilbur Wright College