Ariel Mori
Rishon LeZiyyon
Summary
A results-driven IT and Security professional with 5 years of experience, seeking a new position to leverage my expertise in maintaining secure networks, and implementing effective IT solutions. Strong problem-solving skills, multitasking ability, and a natural ability to communicate complex technical concepts to non-technical stakeholders. Passionate about staying current on the latest technologies and best practices in IT and security.
Overview
15
15
years of professional experience
Work History
IT admin
ManPower Group
01.2022 - Current
- Managed Active Directory for over 1000 employees, including user account creation, deletion, and permissions assignments
- Implemented secure network infrastructure through port and protocol management
- Utilized Cisco software and hardware for optimal network performance, troubleshooting issues as necessary
- Managed and maintained Exchange server, including mailbox management and permissions assignments
- Implemented and managed data security solutions using Sentinel One, resulting in a reduction of security breaches
Help Desk&IT Operator
Ness Technologies
01.2019 - 12.2021
- Coached other helpdesk agents for propriety software ramp-up, managed hardware and software training on product catalog
- End-users Service, guidance and troubleshooting for network, system and hardware operation
- Determining the best solution based on the issue and details provided by customers
- Active-directory users, password, clearance and security management
- Extensive operation and support for Citrix, CRM, Office and Exchange platforms
Frontal Service Representative
Samelet (Formerly MCA) Automotive
01.2017 - 01.2019
- Provided customer service through various channels, utilizing excellent communication and problem-solving skills
- Delivered and provided technical briefings for new automobiles
MP
IDF
01.2010 - 01.2013
- Leading teams in a position that required quick problem-solving, strong interpersonal skills, leadership skills, and high emotional intelligence
Education
MSCA/MCSE -
HackerU
05-2019
Military Service - MP
IDF
08-2013
Skills
- MS Office
- Cisco
- Meraki
- Active Directory
- Sentinal One
- SAP
Military Service
01/01/10, 01/01/13, MP, IDF, Leading teams in a position that required quick problem-solving, strong interpersonal skills, leadership skills, and high emotional intelligence.
Languages
Hebrew
Native language
Hebrew
Proficient
C2
English
Advanced
C1
Hobbies and Interests
- Surfing
- Video Games
- Traveling
Gaming, Traveling
Playing Video games and likes to meet new Cultures
Timeline
IT admin
ManPower Group
01.2022 - Current
Help Desk&IT Operator
Ness Technologies
01.2019 - 12.2021
Frontal Service Representative
Samelet (Formerly MCA) Automotive
01.2017 - 01.2019
MP
IDF
01.2010 - 01.2013
MSCA/MCSE -
HackerU
Military Service - MP
IDF
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