Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
18
18
years of professional experience
Work History
Office Assitant/School Health Aide
Janesville School District
11.2019 - Current
Monitored changes in clients' conditions to report concerns to supervisor.
Provided direct personal care and administrative services to clients.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Contributed to a positive work environment by fostering open communication among colleagues.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Fostered positive work environment, maintained clean and organized office space.
Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Assisted in the development and implementation of individualized healthcare plans for students with chronic health conditions.
Maintained accurate and up-to-date student health records, adhering to confidentiality regulations.
Served as a resource for teachers regarding classroom accommodations for students with medical needs or disabilities.
Supported the school nurse in providing medical attention to injured or ill students.
Administered prescribed medications to students as directed by healthcare professionals, ensuring proper dosages and timing.
Acted as a liaison between the school and healthcare providers, coordinating appointments and medical care for students in need.
Collaborated with teachers, administrators, and parents to address any health concerns affecting student learning and wellbeing.
Provided first aid assistance during emergencies and accidents on campus, following established protocols for injury management.
Managed inventory of medical supplies and equipment within the school''s health office, ordering new stock as needed while maintaining budgetary constraints.
Ensured timely communication with parents regarding their child''s medical needs or changes in their condition while under school care.
Participated in ongoing professional development opportunities related to school health services, staying current on best practices in the field.
Special Education Paraprofessional
Beloit School District
10.2018 - 04.2019
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Monitored student classroom and outdoors activities to promote student safety.
Interacted physically and verbally with students throughout each day.
Offered student support through special accommodations, extra assistance, and assessments.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
Oversaw class of students in absence of instructor.
Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Supported teacher in development of individual learning strategies.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Special Education Paraprofessional
Summerdale Early Childhood
02.2016 - 10.2018
Maintained positive attitude and affirmatively communicated with each student.
Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
Responded proactively to emerging challenges by adapting instructional strategies as needed, ensuring continuous progress toward established goals for each student''s academic success and personal growth.
Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student, contributing to improved academic performance.
Facilitated social skills development through targeted group activities, promoting positive peer relationships and increased self-confidence among special education students.
Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
Implemented evidence-based instructional strategies tailored to each student''s unique learning style, promoting greater comprehension across subject areas.
Established professional relationships with parents and other teachers to increase rapport and support.
Provided necessary accommodations for testing situations, ensuring fair opportunities for all students to demonstrate their knowledge and skills.
Alerted instructor to student behavior or issues requiring intervention.
Bartender/Waitress
Rooney's Pub & Grub
08.2015 - 09.2016
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Building Special Education Paraprofessional
Whitehead Elementary School
09.2013 - 04.2015
Served as a liaison between general education teachers and special education professionals, fostering collaborative relationships that benefitted all students involved.
Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
Promoted a culture of inclusion within the school community by modeling respectful interactions and encouraging open communication among all stakeholders involved in the education of special needs students.
Developed tailor-fit lesson plans to cater to individual needs of each student.
Contributed to successful transitions between grade levels by collaborating closely with incoming teachers about each student''s specific strengths, challenges, and support requirements.
Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Observed students' performance and recorded relevant data to assess progress.
Direct Support Professional
Goldie Floberg
04.2011 - 11.2012
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Sandwich Artist to Cashier
Road Ranger
04.2010 - 08.2011
Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Helped customers complete purchases, locate items, and join reward programs.
Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Sales Associate
Bergners
03.2007 - 03.2010
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.