ARIEL CARRILLO
Chicago
Summary
I’m an organized, hands-on operations specialist who knows how to keep a busy facility running smoothly. From leading teams and speeding up trailer turnarounds to handling inventory and vendor relations, I focus on getting things done right. I'm always eager to learn and ready to grow long-term with a company. Bilingual (English/Spanish) and easy to work with, I’m dedicated to keeping daily operations safe, organized, and right on schedule
Overview
4
4
years of professional experience
Work History
Inbound Director & Payment Processor
Chicago Mattress Company
Chicago, IL
05.2023 - Current
- Managed daily inbound delivery schedules for two separate warehouse locations, successfully maximizing dock space and appointment flow.
- Designed and documented Standard Operating Procedures (SOPs) for the inbound division to streamline procedures and keep daily operations organized.
- Communicated constantly with brokers and truck drivers to manage appointments, check-ins, resolve routing or arrival delays, and ensure efficient trailer turnarounds.
- Conducted trailer inspections upon arrival (when needed), carefully documenting material issues or damaged goods to ensure compliance with receiving protocols.
- Handled onboarding for new suppliers, updated pricing agreements, generated invoices based on pricing matrices, and resolved pending tasks.
- Monitored billing and handled customer collections/payment processing across multiple platforms, working with accounting to maintain clear financial records.
Keyholder / Sales Lead
Bath & Body Works
Chicago, IL
01.2023 - 06.2024
- Supervised daily store operations, coordinated stock management during large inventory deliveries, and managed cash handling and register tracking.
- Assisted customers with product selection and provided exceptional service.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Seasonal Sales Associate
Bath & Body Works
Chicago, IL
09.2022 - 01.2023
- Tracked discounts during peak seasonal holiday rushes.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed transactions accurately using the point-of-sale system.
- Greeted customers and provided exceptional customer service.
Education
Lake View High School
Chicago, IL06-2022
Paralegal
Wilbur Wright City College
Chicago, IL12-2027
Skills
- Inbound Logistics
- Supply Chain Coordination
- Multi-Warehouse Scheduling
- Vendor & Broker Relations
- SOP Creation
- Accounts Receivable & Billing
- Trailer Inspections
- Highly organized
- Detail-oriented
- Adaptable workflow
- Fast learner
- Proactive
- Excellent communicator
- Collaborative environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Inbound Director & Payment Processor
Chicago Mattress Company
05.2023 - Current
Keyholder / Sales Lead
Bath & Body Works
01.2023 - 06.2024
Seasonal Sales Associate
Bath & Body Works
09.2022 - 01.2023
Lake View High School
Paralegal
Wilbur Wright City College