Aric Graham

Radio Technician

United States Air Force, USAF

01.2021 - Current

Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
Built and installed sites per customer specs and maintained safe work environment daily
Maintained wireless communication networks and information technology systems, wireless and electronic communication systems with proactive repair and upkeep strategies.
Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
Optimized operations by performing system upgrades, troubleshooting component failures and installing approved system modifications.
Coordinated maintenance and responded to repair calls for assigned sites.
Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
Set up, configured and used complex testing equipment to align, maintain and repair [Type] and [Type] systems.
Replaced and maintained coaxial cables.
Calibrated and aligned components using scales, gauges and other measuring instruments.
Performed [Number] installations per week.
Calibrated, aligned and modified circuitry and components to enhance device performance for [Type] needs.
Changed out batteries for [Network] sites.
Performed general overhaul work in radio equipment on-site and in shop for over [Number] customers.
Drafted detailed technical documentation, reference guides and equipment integration work instructions for [Area of expertise].
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Delivered helpdesk service and support to customers.
Optimized network operations by monitoring, troubleshooting and enforcing Department of Defense (DoD) security compliance.
Maintained office PCs, networks and mobile devices.
Set up PCs, projectors and microphones for use in video conferencing rooms.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Managed system-wide operating system and software deployments as well as related software upgrade problems.
Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Configured systems according to prescribed software and hardware frameworks.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
Monitored systems in operation and quickly troubleshot errors.
Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Set up hardware and software in optimal configurations to meet network performance requirements.
Diagnosed and executed resolution for network and server issues.
Monitored network hardware operations to evaluate proper configuration.
Investigated and corrected problems with printers, copiers and other peripheral devices.
Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
Designed and evaluated WAN and LAN connectivity technologies.
Performed network security design and integration duties.
Provided faculty and staff with security software and network configuration support.
Utilized source code control for tracking configurations and changes.
Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
Maintained accurate documentation of messages transmitted and received.
Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
Monitored [Type] and [Type] conditions, issuing updates and cautionary communications to affected personnel.
Operated sound recording equipment to capture and document broadcasts for analysis.
Put together and configured antennas, power sources and other equipment to establish communications.
Identified and obtained bearings of signal sources through use of direction-finding procedures.
Documented and processed incoming messages over communication systems for supervisor review.
Followed schedules and procedures for changing frequencies and cryptographic codes.
Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
Facilitated communication between two or more parties using switchboards and other telephone systems.
Repaired radio equipment as necessary using electronic testing equipment, hand tools and power tools.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Passed along phone messages and maintained records.
Completed inspections, followed maintenance schedules and completed repairs.
Oversaw team of [Number] personnel, delivered training and maintained deployability of communications packages.
Operated sound-recording equipment to record signals and preserve broadcasts for purposes such as analysis by intelligence personnel.
Monitored emergency frequencies to detect distress calls and respond by dispatching emergency equipment.
Tracked information with spreadsheets, updated databases and used word processing software to type correspondence.
Assisted with implementation and support of network monitoring tools.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Managed, tracked, and coordinated problem resolution and escalation processes.
Monitored network capacity and performance to diagnose and resolve complex network problems.
Collaborated with vendors to identify best options for optimizing network performance.
Provided complete end-to-end engineering and installation of route-based IP network solutions.
Attained efficiencies through implementation of paperless document approval system and new automated sales-to-delivery and order processing system.
Collaborated with engineering to report issues, manage project deliverables and provide status reports.
Oversaw network performance, making changes to boost overall efficiency and power.
Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment.
Provided security incident triage and response.
Oversaw development and maintenance of computer systems, server upgrades and operating systems.
Maintained company servers, computers, printers, cables and other equipment.
Diagnosed network problems involving combination of hardware, software, power and communications issues.
Installed, supported and maintained company hardware and software infrastructure according to best practices.
Integrated data, voice and video networks for use in multi-site installations.
Monitored and analyzed customer feedback to identify opportunities for improvement.
Provided technical interpretation regarding network, software, configuration and architecture oversight.
Implemented standard software and hardware to promote server data integrity.
Performed software installations and OS upgrades to support layered software packages.
Created and administered profiles and accounts, also maintaining systems documentation.
Resolved network issues and equipment and software troubleshooting queries to maintain data accessibility.
Resolved issues and escalated problems with knowledgeable support and quality service.
Diagnosed and resolved hardware and software issues.
Planned and implemented upgrades to system hardware and software.
Monitored networks and network devices to resolve technical problems quickly.
Installed and configured network printers and other peripheral devices.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Developed and documented network policies, procedures and standards.
Implemented, developed and tested installation and update of file servers, print servers and application servers.
Analyzed network traffic and performance metrics to optimize system performance.
Implemented and maintained virtual private networks.

Summary

Overview

Work History

Radio Technician

Education

Associate of Science - Applied Science

Skills

Accomplishments

Certification

Additional Information

Timeline

Radio Technician

Associate of Science - Applied Science

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