Ariana Reyes
Chicago
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Cashier Team Lead
Earls BBQ
Chicago
06.2024 - Current
- Led a team of cashiers to ensure efficient service and accurate cash handling, enhancing customer satisfaction.
- Trained and mentored new cashiers on operational procedures and customer service best practices for improved performance.
- Implemented inventory management practices that optimized product availability and reduced waste during peak hours.
Receptionist
Lee Nails
Chicago
09.2022 - 08.2023
- Managed appointment scheduling and daily operations, optimizing workflow efficiency and reducing wait times for clients.
- Handled customer inquiries and resolved issues, contributing to improved client retention and loyalty through effective communication.
Cashier And Cook
Raising Cane's Restaurants
Harwood Heights
03.2022 - 10.2022
- Provided exceptional customer service by efficiently processing transactions and ensuring accuracy in cash handling.
- Prepared high-quality menu items by following recipes and maintaining consistency in presentation and taste.
- Maintained a clean and organized workstation, promoting safety and compliance with food handling standards.
Server
Sweet and Tart
Park Ridge
09.2021 - 03.2022
- Delivered exceptional customer service by efficiently taking orders and ensuring accurate food presentation.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
- Assisted in managing inventory levels, ensuring all supplies were stocked and readily available for service.
Cashier
Chill Bubble Tea Company
Skokie
01.2021 - 08.2021
- Processed customer transactions accurately and efficiently, enhancing the overall checkout experience for patrons.
- Maintained cleanliness and organization of the work area, contributing to a welcoming atmosphere for customers.
- Assisted in inventory management by restocking supplies, ensuring adequate product availability during peak hours.
Education
Business
Oakton Community College
Des Plaines, IL 08.2024 - 05.2025
Business
Illinois State University
Normal, Illinois, IL 08.2023 - 05.2024
William Howard Taft Highschool
Chicago, IllinoisSkills
- Team leadership
- Cash handling
- Customer service
- Inventory management
- Appointment scheduling
- Workflow optimization
- Conflict resolution
- Client communication
- Food safety compliance
- Transaction processing
- Menu preparation
- Workstation organization
- Supply chain management
- Data entry
- Multitasking
- POS systems
- Order accuracy
- Client retention
- Cleanliness standards
- Product restocking
- Coaching and mentoring
- Transaction management
- Online order picking
- Upselling strategies
- Staff training
Timeline
Business
Oakton Community College
08.2024 - 05.2025
Cashier Team Lead
Earls BBQ
06.2024 - Current
Business
Illinois State University
08.2023 - 05.2024
Receptionist
Lee Nails
09.2022 - 08.2023
Cashier And Cook
Raising Cane's Restaurants
03.2022 - 10.2022
Server
Sweet and Tart
09.2021 - 03.2022
Cashier
Chill Bubble Tea Company
01.2021 - 08.2021
William Howard Taft Highschool