Ariadna Sanchez
Chicago
Summary
Experienced Bar Manager with a solid background in customer service and team leadership. Skilled in managing bar operations and enhancing customer experiences while fostering a positive work environment. Expertise in cocktail preparation and high-volume operations, driving repeat business through strong guest relationships and effective multitasking.
Overview
12
12
years of professional experience
Work History
Bartender & Server
Nicks Pizza and Pub
Crystal Lake
09.2023 - 03.2026
- Managed full bar operations for 350+ capacity restaurant, efficiently handling high-volume drink orders.
- Cultivated relationships with guests, contributing to increased repeat business.
- Provided bartending services during busy shifts, serving half of restaurant's capacity.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, addressed inquiries, and recommended specials to boost sales.
- Communicated with hosts, bussers, and kitchen staff to ensure seamless service.
- Enforced age restrictions by verifying identification for alcohol purchases.
Server & Bartender
Mago Grill & Cantina
Barrington
02.2023 - 10.2023
- Delivered attentive service to guests in a high-end dining environment, ensuring memorable experiences.
- Crafted innovative cocktails with fresh ingredients and unique flavor combinations, enhancing guest satisfaction.
- Developed seasonal drink menus to engage guests and elevate their dining experience.
- Managed inventory of spirits, mixers, and garnishes to ensure stock availability.
- Maintained knowledge of daily specials and seasonal menu changes.
- Assisted in setting up dining area for special events and private parties.
Assistant General Manager
Chipotle Mexican Grill
Mount Prospect
08.2014 - 07.2022
- Led daily store operations, including staff scheduling and supervision to ensure smooth workflow.
- Oversaw recruitment, hiring, onboarding, training, scheduling, and evaluation of employees to build an effective team.
- Trained and mentored team members on customer service standards.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Developed and implemented efficient scheduling for staff shifts.
- Oversaw inventory management and ensured optimal stock levels.
- Monitored compliance with health regulations and company policies.
- Coordinated monthly budgets and managed profit and loss to achieve target margins.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
Education
Some College (No Degree) -
Northern Illinois University
Dekalb, ILSkills
- Cocktail preparation
- Multitasking
- Bar operation management
- POS system operation
- Inventory control
- Staff scheduling
- Customer service
- Staff supervision
- Time management
Languages
Spanish
Native/ Bilingual
Timeline
Bartender & Server
Nicks Pizza and Pub
09.2023 - 03.2026
Server & Bartender
Mago Grill & Cantina
02.2023 - 10.2023
Assistant General Manager
Chipotle Mexican Grill
08.2014 - 07.2022
Some College (No Degree) -
Northern Illinois University