Arelis Navarro

Project Management

• Performed data analytics to support decision-making and vendor performance evaluation.
• Directed vendor relationships to maintain compliance with contracts and performance standards.
• Set up electronic invoice, inventory, and reporting process for all contracted vendors
• Implement all tasks on the onboarding new vendor checklist
• Invoice Audit and recouped over $90,000 in 2019
• SOC Report review and management with Security Analyst Team
• Trained team members on the Weekly Operations Report for leadership.
• Schedule monthly / weekly performance meetings
• Cost Savings Report build and manage monthly
• Build reports for Director / Leadership
• Conduct root cause analysis on trends identified through financial reports and manage action plans to drive improvements
• Key Emulation Test and Manage for departments / Train
• Connance test for Epic accounts with Early Out Vendors
• Perform a weekly reconciliation of active inventory with vendor
• Maintain knowledge of HIPAA regulations within the scope of the position
• System Change Request-SNOW
• Contracting CRAF documents to implement a vendor contract or Terminate a vendor relationship contract
• Invoice Audit and recouped over $90,000 in 2019

• Assisted customers with service-related inquiries, facilitating timely problem resolution and boosting customer trust.
• Facilitated high call volume to meet established daily and monthly call goals.
• Resolved patient account discrepancies to ensure accurate billing and enhance customer satisfaction.
• Collaborated with departments to address patient balance issues, improving overall account accuracy.
• Monitored pre-billing and billing accounts within work queues to ensure accuracy.
• Insurance verification, ensuring all data is accurate and active