Aquaulon Irving
Chicago
Summary
Hospitality professional with focus on maintaining cleanliness and providing exceptional service. Proven ability to enhance guest satisfaction through meticulous upkeep of public areas. Known for strong team collaboration and adaptability, ensuring seamless operations and high standards. Skilled in time management and problem-solving, valued for reliability and dedication.
Overview
8
8
years of professional experience
Work History
Public Area Attendant
Doubletree By Hilton
01.2024 - Current
- Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
- Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.
- Contributed to a positive work environment through effective communication and teamwork with colleagues and supervisors.
Mail Agent
Alliance Ground International
02.2022 - 01.2024
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Enhanced mail processing efficiency by implementing effective sorting and organizing techniques.
- Utilized digital tools such as barcode scanners to track packages efficiently throughout the entire shipping process.
- Kept up-to-date on current postal regulations, ensuring adherence within daily operations for consistent compliance.
- Maintained a high level of customer satisfaction through prompt and courteous service.
- Streamlined parcel retrieval process, allowing customers to quickly locate their items at the facility.
- Reduced delivery errors by carefully verifying addresses on packages and envelopes.
- Improved workplace safety by maintaining a clean and organized mail processing environment.
- Collaborated with team members to ensure smooth workflows and timely deliveries.
Delivery Driver
Amazon
03.2017 - 04.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
GED -
Olive Harvey College
Chicago, IL05-2007
Skills
- Adaptability to Change
- Safety awareness
- Teamwork orientation
- Cleaning proficiency
- Willingness to learn
- Reliable Work Ethic
- Attention to detail
- Sanitation and Tidiness
- Multitasking Abilities
- Adaptable and flexible
- Excellent communication
- Team collaboration
- Active listening
- Critical thinking
- Productivity and time management
- Detail-oriented
Timeline
Public Area Attendant
Doubletree By Hilton
01.2024 - Current
Mail Agent
Alliance Ground International
02.2022 - 01.2024
Delivery Driver
Amazon
03.2017 - 04.2020
GED -
Olive Harvey College
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