Aqsa Inam

-Providing customers with timely and accurate information related to product specifics, pricing, delivery and order status.

-Consistently demonstrating professional customer service to external and internal showroom clients.

-Supporting the branch achievement of target profit margins through innovative sales tactics.

Identifying and developing business strategies to improve sales, attract customers and support new and existing accounts.

• Streamlined check-in/out processes for improved efficiency and reduced wait times.
• Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.

Approaching and assisting customers through the furniture buying process.

Recommending products based on customer needs and desires, answering questions regarding products.

Maintaining a knowledge of sales, promotions, store policies, and security practices.

Preparing sales slips and contracts, arranging delivery and facilitating special requests and orders.

Selling ancillary products such as insurance and service contracts, arranging financing options for customers.

Providing knowledgeable, honest, and superior customer service.

Handling customers concerns & cancellations.

• Worked diligently in a fast-paced environment while taking care of multiple clients at a time.
• Recommended products based on customer needs and desires, answered questions regarding products.
• Prepared sales slips and contracts, arranged delivery and facilitated special requests and orders.
• Sold ancillary products such as insurance and service contracts, arranged financing options for customers.
• Recognized numerous times for Top Sales.
• Coordinated furniture floor plans and accessories with color schemes.
• Always meeting company's standards for monthly goal.
• Problem solving
• Presentations over features and benefits of the furniture products.
• Using the company’s 2D software to create furniture layout for clients.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Ensured compliance with company policies and procedures while processing transactions efficiently.