April Mackiewicz
Bismarck
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Human Services Case Manager TA
Department of Human Services
10.2024 - Current
- Conducted regular case reviews, identifying areas of improvement and adjusting strategies as needed for optimal results.
- Mentored junior staff members, sharing expertise in case management best practices and building a stronger team overall.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Worked with others to manage numerous competing interests simultaneously and delegate accordingly to maximize productivity.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Provided leadership, guidance and support to staff members.
Human Service Caseworker
Department of Human Services
01.2016 - Current
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Interviewed applicants for services and supported application completion as necessary.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Assisted clients in identifying community resources and connecting with appropriate services.
Education
General Study
Westville High School
Westville, ILGED -
Parkland College
Champaign, IL05-1994
Skills
- Multitasking
- Multitasking Abilities
- Attention to detail
- Problem-solving abilities
- Time management
- Reliability
- Organizational skills
- Adaptability and flexibility
- Task prioritization
- Self motivation
- Interpersonal skills
- Goal setting
- Professionalism
- Staff supervision
- Staff training
Timeline
Human Services Case Manager TA
Department of Human Services
10.2024 - Current
Human Service Caseworker
Department of Human Services
01.2016 - Current
General Study
Westville High School
GED -
Parkland College
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