April Bastida Gomez
Chicago
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Midwest Express Clinic
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Receptionist
Dr Speron Plastic Surgery, SC
09.2022 - 05.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Resolved customer problems and complaints.
- Routed incoming mail and messages to relevant personnel without delay.
COVID-19 Screener
Rizvi Covid Testing
08.2021 - 02.2022
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.
Receptionist
Progressive Medical Center
10.2019 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Morton East High School
CiceroNo Degree - Phlebotomy
Phlebotomy Training Specialists
Schaumburg10-2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Phlebotomy
- Medical terminology
- CPR
- Specimens collection and processing
- Laboratory specimen collection
- Insurance verification
- Fluent in Spanish`
- Adaptable
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant
Midwest Express Clinic
06.2023 - Current
Receptionist
Dr Speron Plastic Surgery, SC
09.2022 - 05.2023
COVID-19 Screener
Rizvi Covid Testing
08.2021 - 02.2022
Receptionist
Progressive Medical Center
10.2019 - 08.2021
Morton East High School
No Degree - Phlebotomy
Phlebotomy Training Specialists
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