Summary
Work History
Education
Skills
Timeline
Generic

Appolonia Pentrelli-Bucaro

Addison

Summary

Dynamic Financial Representative at Pixelle with a proven track record in relationship building and customer service. Expert in financial planning and credit analysis, I excelled in enhancing client satisfaction and minimizing discrepancies through meticulous attention to detail. Committed to continuous improvement, I actively participated in training and workshops to elevate service delivery.

Work History

Financial Representative

Pixelle
  • Assisted clients in understanding financial products and services available.
  • Provided support in processing client transactions accurately and efficiently.
  • Maintained up-to-date knowledge of financial regulations and compliance standards.
  • Collaborated with team members to enhance client service delivery processes.
  • Supported the preparation of financial reports for management review.
  • Engaged in ongoing training to improve product knowledge and customer engagement skills.
  • Met with customers to assess needs, financial status, and eligibility.
  • Built strong relationships with clients through transparent communication and trust-building activities.
  • Supported continuous improvement efforts within the organization by participating in training programs, workshops, and industry conferences.
  • Created accurate financial documents to present to senior leadership and minimize financial discrepancies.

Education

East Leyden
Franklin Park, IL

No Degree - Business

Triton College
River Grove, IL

Skills

  • Customer service
  • Payment plans
  • Relationship building
  • Selling techniques
  • Payment processing
  • Credit analysis
  • Data analysis
  • Account management
  • Financial planning
  • Product recommendations
  • Debt management
  • Presentation development
  • Finance assessment
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Computer skills
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Microsoft office
  • Know your customer

Timeline

Financial Representative

Pixelle

East Leyden

No Degree - Business

Triton College
Appolonia Pentrelli-Bucaro