Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Hi, I’m

Anya Guzman Hardin

Chicago,IL
Anya Guzman Hardin

Summary

Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Digital Media expertise to manage job functions. Excellent communicator with focus on results.

Overview

6
years of professional experience

Work History

Candice C. Cusic Photography

Client Account Manager, Digital Media Specialist
09.2020 - 06.2024

Job overview

  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Exceeded sales targets of a 12k average sale with effective management of leads, pipeline development, and closing deals.
  • Increased client satisfaction by providing tailored sales solutions and personalized service to over 150 high-value clients
  • Determined and supported keyword selection, audience targeting, search engine optimization, Social Media content planning, and email marketing.
  • Coordinated influencer marketing partnerships that led to increased brand exposure and customer acquisition.

Filter Photo

Production Assistant
07.2022 - Current

Job overview

  • Collaborated with production teams of 15 individuals to facilitate smooth operations, avoiding disruptions and delays
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues, sold more than 100 raffle entries per event.
  • Boosted overall team morale through proactive problem-solving and open communication practices.

SmokePost CBD Dispensary

Sales Representative Team Leader
01.2020 - 05.2021

Job overview

  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during approximately 30 client interactions daily.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Ralph Arnold Gallery

Gallery Attendant
05.2018 - 09.2018

Job overview

  • Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
  • Maintained a clean and organized gallery environment, creating an inviting atmosphere for visitors to enjoy.
  • Ensured artwork safety by diligently monitoring gallery spaces and maintaining proper environmental conditions.
  • Collaborated with gallery staff to plan and execute 5 successful opening receptions and special events in one year.
  • Enhanced visitor experience by providing informative and engaging guided tours of exhibitions.

Education

Columbia College
Chicago, IL

Master of Arts from Commercial Photography
12.2021

University Overview

Skills

  • Content Strategy
  • Direct Sales
  • Customer Relationship Management (CRM)
  • CRM Software
  • Adobe Suite (Photoshop, Lightroom, Bridge)
  • Customer Service
  • Public Speaking and Communication
  • Video Editing
  • Multimedia production

Hobbies

Hobbies

I love building terrariums for tiny critters like isopods and shrimp!

Piano and puzzles are my two favorite forms of brain exercise, and biking and lifting weights are my favorite for the body!

I love to cook, especially with ingredients I have grown myself! Plus, don't think I'm a nerd, but couponing seriously gives me a thrill :)

Timeline

Production Assistant
Filter Photo
07.2022 - Current
Client Account Manager, Digital Media Specialist
Candice C. Cusic Photography
09.2020 - 06.2024
Sales Representative Team Leader
SmokePost CBD Dispensary
01.2020 - 05.2021
Gallery Attendant
Ralph Arnold Gallery
05.2018 - 09.2018
Columbia College
Master of Arts from Commercial Photography
Anya Guzman Hardin