Antwanette Dobbins
Chicago Heights
Summary
Dynamic professional machine operation specialist with substantial hands-on experience in operating and maintaining industrial machinery. Strong focus on ensuring precision, safety, and efficiency in all tasks. Collaborative team player known for reliability and adaptability to changing production needs. Skilled in troubleshooting equipment issues, maintaining optimal machine performance, and adhering to safety protocols.
Overview
10
10
years of professional experience
Work History
Eligibility Specialist
Ceda
03.2022 - 01.2025
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Resolved discrepancies with client applications to verify eligibility.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
Night Manager
Save A Lot
04.2019 - 01.2022
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
- Managed 10 employees in delivering smooth, productive night shift operations.
- Maintained accurate delivery, sales and inventory records for good stock management.
Machine Operator
Unilever United States Inc.
02.2015 - 05.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Education
NA - General Studies
Antelope Valley College
Lancaster, CASkills
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
- Interviewing
- Documentation and reporting
- Verbal communication
Timeline
Eligibility Specialist
Ceda
03.2022 - 01.2025
Night Manager
Save A Lot
04.2019 - 01.2022
Machine Operator
Unilever United States Inc.
02.2015 - 05.2020
NA - General Studies
Antelope Valley College
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