Antonio Infante
Chicago,IL
Summary
I am a person who is dedicated and strives at all times to ensure customer satisfaction, professional with solid experience in logistics, team collaboration, and leadership. I thrive in team environments where clear communication and cooperation are key. Consistently deliver efficient solutions
Overview
4
4
years of professional experience
Work History
Area Operations Director
MetaOil
12.2023 - 06.2025
- Streamlined inventory management processes, reducing waste while maintaining adequate stock levels for smooth operations.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Implemented training programs to develop the skills of staff members.
Tracking Specialist
Arrive Logistics
02.2023 - 10.2023
- Provided support during critical shipments, ensuring on-time delivery and minimal disruptions to clients'' operations.
- Maintained strong relationships with carriers and third-party logistics providers, leading to more effective collaboration during issue resolution efforts.
- Maintained a positive and professional demeanor while managing a high volume of calls, emails, and chats.
Customer Service
Teleperformance
05.2021 - 12.2022
- Provided outstanding customer service, addressing concerns promptly and professionally.
- Developed strategic plans and increased production, productivity and customer service.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Education
High School Diploma -
Centro Univeritario De Monterrey
Jalisco, MX01-2019
Skills
- Logistics management
- Workforce planning
- Facilities management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Area Operations Director
MetaOil
12.2023 - 06.2025
Tracking Specialist
Arrive Logistics
02.2023 - 10.2023
Customer Service
Teleperformance
05.2021 - 12.2022
High School Diploma -
Centro Univeritario De Monterrey
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