Antonio Clinton
Chicago
Summary
Versatile and diligent, with a proven track record in warehouse and customer service roles, notably at UPS Warehouse. Excelled in truck unloading and pallet jack operation, enhancing warehouse safety. Demonstrated adaptability and strong multitasking abilities, significantly improving customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Truck Unloader
UPS Warehouse
02.2023 - 10.2024
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
Restaurant Hostess
TGI Fridays
05.2022 - 09.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Busser
TGI Fridays
05.2022 - 09.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Restocker
Marshalls
03.2019 - 06.2019
- Checked and pulled defective or expired products from shelves.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Assisted customers in locating products, providing exceptional service while restocking shelves.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
High School Diploma -
Chatham Academy High School
Chicago, IL06.2019
Skills
- Truck unloading
- Warehouse safety procedures
- Adaptable to change
- Pallet jack operation
Languages
English
Native or Bilingual
Timeline
Truck Unloader
UPS Warehouse
02.2023 - 10.2024
Restaurant Hostess
TGI Fridays
05.2022 - 09.2022
Restaurant Busser
TGI Fridays
05.2022 - 09.2022
Restocker
Marshalls
03.2019 - 06.2019
High School Diploma -
Chatham Academy High School
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