Antonio Aleman
Shorewood
Summary
Chicago Branch Manager of OEC Group brokerage department.
Knowledgeable Broker with 10+ years of experience in industry with strong background in managing branch operations and ensuring consistent customer satisfaction. Knowledge in all modes of transportation, ensuring seamless and compliant cross-boarder transactions. Thorough understanding of import/export regulations to mitigate risks and expedite clearances. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency. Proven expertise in problem-solving and financial management. Track record of fostering strong client relationships and implementing successful financial strategies. Dedicated to driving organizational growth and fostering positive team environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chicago Branch manager of Customs Brokerage Department
OEC Group
02.2017 - Current
- Manage personnel department of 8 employees
- Oversee the timely filing of customs entries for proper release through customs and border protection
- Experience with government agencies FDA, CPSC, APHIS, LACEY, NHTS, etc
- Ensure proper compliance of all brokerage operations
- Manage protest filings
- Manage post summary corrections
- Manage timely authorization of duty statements
- Ensure best practices
- Reasonable supervision and control of branch operation
- HTS classification
- Continued education
Entry writer
JDC INTERNATIONAL
06.2013 - 01.2017
- Ocean and air imports specialist
- Maintain customer support and billing
- Responsible for tracking/ clearing imports through customs/ dispatching for delivery
Education
CCS - Certified Customs Specialist
NCBFAA
01-2022
Customs Brokerage License -
01.2019
Certificate of Completion Associates -
Joliet Junior College
01.2010
High School -
Joliet West High School
01.2005
Skills
- Knowledgeable in all modes of transportation (MOT)
- Entry filing/Ocean and Air dispatching
- Experience in customer service and in sales
- Experience in maintaining inventory and shipping and receiving
- Skilled in Microsoft Word Documents, Excel, PP
- Excellent written and verbal communication skills
- Import and export documentation
- Customs regulations
- Team supervision
- Coaching and mentoring
- Branch operations management
- Documentation management
- Excellent time management skills
- Data entry proficiency and auditing
Accomplishments
2018 promoted to Supervisor and 2019 promoted to Assistant Manager while obtaining Broker license, 2020 promoted to Manager.
Member of NCBFAA
3 years of revenue growth:
2020-2021 6%
2021-2022 12%
2022-2023 17%
Overachieving monthly department metrics
Personal Information
Title: Chicago brand manager of OEC group brokerage department
Certification
Customs Brokerage License
Certified Customs Specialist (CCS)
Timeline
Chicago Branch manager of Customs Brokerage Department
OEC Group
02.2017 - Current
Entry writer
JDC INTERNATIONAL
06.2013 - 01.2017
Customs Brokerage License -
Certificate of Completion Associates -
Joliet Junior College
High School -
Joliet West High School
CCS - Certified Customs Specialist
NCBFAA
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