Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
IT Support
Eynav Information Technologies
Eilat
07.2023 - Current
Performed troubleshooting to correct computer hardware and software malfunctions.
Set up and maintained user accounts and client access.
Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Linked computers to network and peripheral equipment.
Supported users both local and by phone with problem resolution and education.
Air Conditioning Technician Assistant
Mashav - Refrigeration and air conditioning engineering
Eilat
02.2023 - 07.2023
Cleaned sheet metal ducts, evaporator coils, drip pans, axial and centrifugal fans and capacitor-start and resistance-start motors.
Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction.
Repaired malfunctioning gas-fired system components to restore functionality within 24 hours during season's hottest period.
Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Maintained environmental conditions by rebuilding and replacing faulty components.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Waiter
Isrotel
Royal Garden, Eilat
09.2022 - 02.2023
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Machine Operator Helper
Strauss
Yotvata
03.2022 - 06.2022
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Operated machining equipment safely with team of operators.
Air Force Network Technician
IDF
Israel
06.2019 - 02.2022
Troubleshot hardware and software to determine and rectify network problems.
Ran cabling and installed data drops for new node installations.
Installed cabling, wireless routers and telephone systems for data communications networks.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
Supported users both local and by phone with problem resolution and education.
Maintained thorough understanding of local area and wide area networking and components.
Performed necessary maintenance to support network availability.
Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.
Supported project planning team to promptly address hardware and software problems and network emergencies.
Waiter
Fattal
Herods Eilat
08.2017 - 12.2018
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Professional Degree - Practical Electronics Engineer
Air Force Technical Academic College
Haifa, Israel
05.2019
Skills
Review Cases
Customer Inquiries
Customer Satisfaction
Technical Analysis
Microsoft Active Directory
IP Addressing and Subnetting
Remote Desktop Services
Installation and Repair
Computer Troubleshooting
CISCO Installations
Languages
Russian
Native language
English
Advanced
C1
Hebrew
Proficient
C2
Timeline
IT Support
Eynav Information Technologies
07.2023 - Current
Air Conditioning Technician Assistant
Mashav - Refrigeration and air conditioning engineering
02.2023 - 07.2023
Waiter
Isrotel
09.2022 - 02.2023
Machine Operator Helper
Strauss
03.2022 - 06.2022
Air Force Network Technician
IDF
06.2019 - 02.2022
Waiter
Fattal
08.2017 - 12.2018
Professional Degree - Practical Electronics Engineer