Anton Chuvinov

At this position I'm supporting the largest distributor of the company from Canada.

• Processing orders and transferring them to production.
• Tracking all stages of order fulfillment.
• Handling complaints, providing appropriate solutions and alternatives within appropriate timeframes and following up to achieve resolution.
• Coordinating closely with product development team in order to incorporate user feedback.

Designing a house furniture from scratch or according to a customer project. Leading the client from a contract signing till successful installation.
• Preparing documents and blue cuts for a manufacturer
• Finding new decisions and suppliers
• Solving customers complaints
• Shooting in reviews for company's social media

I worked with Leica 3D Disto professional tool. At these position my role was to measure customer's room layout and transfer it from cloud of dots to Autocad. Supported sales teams with timely and precise information regarding product dimensions and requirements.