Hardworking employee with customer service, multitasking, and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Matial Arts/Self Defense and Personal Fitness Trai
Blink Fitness
Evanston
11.2020 - Current
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Designed personalized fitness programs for diverse client needs.
Conducted one-on-one training sessions to enhance client performance.
Monitored client progress and adjusted training plans accordingly.
Led group fitness classes to promote community engagement.
Utilized fitness assessment tools to evaluate client capabilities.
Maintained cleanliness and organization of training equipment and facilities.
Provided motivation and support to clients throughout their fitness journeys.
Communicated with clients to determine goals and performed client assessments.
Demonstrated stretching techniques to improve circulation and reduce risk of injury.
Trained clients one-on-one and groups to do exercises and proper techniques.
Designed engaging self-defense classes for diverse age groups and skill levels.
Developed customized training programs to meet individual student needs and goals.
Conducted safety workshops to promote awareness and prevention strategies.
Utilized various self-defense techniques to demonstrate practical applications in real scenarios.
Evaluated student progress through assessments and provided constructive feedback regularly.
Organized and led classes with up to 20 participants at a time.
Provided instruction on self-defense techniques, including punches, kicks, and blocks.
Demonstrated proper form and technique for students to follow.
Created drills for students to practice their self-defense techniques in real-world scenarios.
Scheduled private lessons with clients who wanted individualized attention or specialized training.
Ensured all safety protocols were followed throughout the duration of each class.
Updated memberships and other paperwork related to enrolling new participants.
Encouraged students to push themselves in order to improve their skills.
Discussed various strategies that can be used in different types of confrontations or attacks.
Monitored student behavior during class sessions to ensure everyone was following instructions properly.
Conducted safety checks before each class session started.
Kickboxing Instructor
Longman Martial Arts
Chicago
03.2011 - 10.2018
Instructed kickboxing classes for diverse skill levels and age groups.
Developed training programs to enhance students' technique and fitness.
Demonstrated proper techniques for punches, kicks, and defensive moves.
Assisted fighters/students with cutting, and maintaining weight management. Along with peak performance training.
Corner man for semi-pro fighters.
Monitored student progress and provided personalized feedback during sessions.
Maintained a safe training environment by enforcing safety protocols.
Mentored junior instructors to improve their teaching skills and confidence.
Fostered a supportive community among students through team-building activities.
Demonstrated effective defensive strategies during sparring sessions.
Monitored students' progress throughout their training program and provided feedback accordingly.
Facilitated warm-up exercises, stretching, and practice drills to improve technique.
Provided individual instruction to improve client performance in areas such as balance, speed, agility, strength, power, endurance and coordination.
Attended instructor seminars and workshops related to kickboxing instruction.
Communicated effectively with parents and guardians regarding their child's progress.
Encouraged clients to stay focused during class time.
Organized and managed group classes with up to 20 participants.
Instructed proper form and technique in boxing, kicking, footwork, sparring, and self-defense techniques.
Adhered to facility standards, compliance requirements and instructional best practices.
Adjusted instructional techniques and class routines to meet diverse fitness levels.
Motivated clients to reach their maximum potential through positive reinforcement.
Instructed students in martial arts skills and demonstrated appropriate use of techniques.
Demonstrated proper martial arts techniques and helped students practice and master techniques and embrace individual learning needs and realistic goals for advancement.
Applied training and motivational techniques to prepare students for competitions.
Education
GED -
Jane Adam's Alternative High School
Chicago, IL
09.1999 - 06.2002
Skills
Strength training
Fitness program design
Self-defense instruction
Group training facilitation
Client progress monitoring
Customer service
Conflict resolution
Time management
Relationship building
Organization and time management
Calm under pressure
Friendly, positive attitude
Personal training
Endurance training
Program design
Weight management
Specialized training for people with disabilities
Accomplishments
Kickboxing Instuctor of the year 2016
References
References available upon request.
Timeline
Matial Arts/Self Defense and Personal Fitness Trai
Personal trainer and Group fitness instructor at Posture power Pilates , Greenwood athletic club ,Personal trainer and Group fitness instructor at Posture power Pilates , Greenwood athletic club ,
Personal Trainer and Group Fitness Instructor at Various Athletic Club and Fitness FacilitiesPersonal Trainer and Group Fitness Instructor at Various Athletic Club and Fitness Facilities