Anthony John Villa
Hanover Park
Summary
Proven Independent Care Provider with a strong background in customer service and housekeeping, demonstrated during my tenure at SEIU Healthcare. Skilled in communication and maintaining cleanliness, I excel in environments requiring flexibility and a keen attention to detail. My commitment to enhancing client satisfaction and streamlining operational efficiency underpins my professional approach.
Overview
4
4
years of professional experience
Work History
Independent Care Provider
SEIU Healthcare
Hanover Park
03.2022 - Current
- Performed light housekeeping tasks, including laundry, vacuuming, and cleaning.
- Supported bathing, dressing, and personal care needs.
- Drove clients to shop for groceries, attend doctor appointments, and run errands.
- Prepared meals that meet dietary restrictions.
Retail Sales Worker
Kohls Department Store
Bloomingdale
08.2023 - 08.2024
- Developed relationships with regular customers for repeat business.
- Described merchandise, and explained use, operation, and care.
- Addressed customer questions and concerns regarding products and services.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Organized the store by returning merchandise to the proper areas and restocking displays.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Banquet Server
Bartlett Hills Golf Club
Bartlett
03.2021 - 03.2022
- Followed proper sanitation guidelines when handling food items.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Carried trays of food items from the kitchen to the dining areas.
- Resolved guest complaints to maintain complete customer satisfaction.
- Adhered to sanitation and safety policies, protecting establishment, and patrons.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Removed trays and stacked dishes for return to kitchen after finished meals.
Education
Bachelor of Arts -
Northern Illinois University
Dekalb, IL12-2028
Associate of Arts - Computer Science
Elgin Community College
Elgin, IL12-2023
High School Diploma -
Bartlett High School
Bartlett05-2021
Skills
- Customer service
- Communication skills
- Housekeeping tasks
- Flexible schedule
- Running orders
- Silverware polishing
- Cleaning and sanitizing
- Cooking
Affiliations
Singing since 3rd Grade, Tenor, Played Trombone from middle school to high school. I play video games like Valorant, Marvel Rivals, and Overwatch 2 in my spare time.
Timeline
Retail Sales Worker
Kohls Department Store
08.2023 - 08.2024
Independent Care Provider
SEIU Healthcare
03.2022 - Current
Banquet Server
Bartlett Hills Golf Club
03.2021 - 03.2022
Bachelor of Arts -
Northern Illinois University
Associate of Arts - Computer Science
Elgin Community College
High School Diploma -
Bartlett High School
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