Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Zurita

Buffalo Grove

Summary

Dynamic professional with a proven track record at BMW, excelling in customer service and communication. Adept at multitasking and negotiation, I enhanced client satisfaction through proactive follow-ups. Skilled in HVAC troubleshooting, I contributed to seamless installations and maintenance, ensuring optimal system performance while fostering collaborative relationships with technicians.

Overview

3
3
years of professional experience

Work History

BMW Client Advisor Assistant

BMW
09.2024 - Current
  • Supported fellow Client Advisors during busy periods, ensuring a consistently high level of customer service throughout the dealership.
  • Contributed to team success through active participation in weekly meetings and sharing best practices amongst colleagues.
  • Maintained up-to-date knowledge on current inventory and upcoming releases, effectively communicating these details to clients.
  • Facilitated thorough follow-up communication with clients after purchase, ensuring their ongoing satisfaction with their BMW experience.

HVAC Assistant

Comunity Mecanical
12.2023 - 09.2024
  • Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.

Used Car Technician Assiste

ABC Automotive
01.2022 - 11.2023
  • Delivered exceptional customer service by addressing individual concerns regarding vehicle performance or potential issues promptly.
  • Reduced wait times for customers by effectively diagnosing and repairing issues within targeted time frames.
  • Increased sales of used cars by ensuring all vehicles met quality standards before being offered to customers.
  • Provided detailed explanations of necessary repairs to customers, increasing their understanding of the value in maintaining their vehicles properly over time.

Education

No Degree - HVAC And Autos

College of Lake County
Grayslake, IL
07-2024

High School Diploma -

Stevenson High School
Lincolnshire, IL
05-2024

Skills

  • Multitasking proficiency
  • Exceptional communication
  • Goal-oriented mindset
  • Strong negotiation
  • Adaptive learning
  • Friendly and enthusiastic
  • Negotiations strength
  • hands on
  • comunnication
  • Air conditioning
  • HVAC controls
  • HVAC troubleshooting
  • Gas furnaces

Timeline

BMW Client Advisor Assistant

BMW
09.2024 - Current

HVAC Assistant

Comunity Mecanical
12.2023 - 09.2024

Used Car Technician Assiste

ABC Automotive
01.2022 - 11.2023

No Degree - HVAC And Autos

College of Lake County

High School Diploma -

Stevenson High School

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Anthony Zurita