Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Additional Skills
Timeline
Generic

Anthony Xavier

Aurora

Summary

Results-oriented leader with 25 years of experience in managing operations, workforce planning, and employee development. Led multidisciplinary teams to optimize staffing and ensure compliance with organizational policies. Expertise in performance management and process improvement, fostering employee engagement and enhancing customer satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Supervisor

UPS
Carol Stream
05.2023 - Current
  • Supervise and lead a team of 50 employees across receiving and shipping operations.
  • Coordinate staffing, scheduling, and workflow planning to meet operational goals.
  • Improved department productivity by 95.5% through process optimization and employee engagement initiatives.
  • Monitor operational performance metrics and implement corrective actions when needed.
  • Conduct employee coaching, training, and performance evaluations.
  • Ensure compliance with OSHA standards and company safety policies.
  • Collaborate with cross-functional teams to improve efficiency and customer service.
  • Maintain accurate operational reports and performance records.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.

Warehouse Improvement Leader

Genpact Services
Carol Stream
04.2008 - 03.2023

Managed multi-million dollar warehouse migration project, overseeing system infrastructures and parts logistics for global customers of GE Healthcare with inventory valued over $300 million.

  • Kaizen Event GE Healthcare – We worked to improve the Daily performance of inbound shipments, we fully immersed ourselves into the work and reduced inbound dock to stock cycle time by 55%.
  • Implemented process improvement tools and methodologies, achieving soft cost savings of $9.8M for GE Healthcare.
  • Supported deployment of $47M Harmony project to enhance GE’s Oracle application, improving control and visibility over parts ordering, transactions, and invoicing.
  • Developed SOPs, designed process maps, and produced training documents.
  • Preparing & presenting various weekly/monthly reports pertaining to process and productivity; spearheading process improvement initiatives.
  • Collaborated with GE Healthcare to optimize project outcomes.

Education

Associate of Applied Science -

William Rainey Harper College
Palatine, IL
06-2026

High School Diploma -

William Rainey Harper College
Palatine, IL
03-2023

Bachelor of Arts - International Studies

Dr. Bhimrao Ambedkar University
India
01-2001

Skills

  • Team leadership
  • Process optimization
  • Performance monitoring
  • Compliance management
  • Process improvement
  • Conflict Resolution
  • Office safety protocols
  • Presentation design
  • MS office suite
  • Adaptability and flexibility

Certification

  • Supply Chain Management Certification- Harper College Palatine IL
  • Lean Six Sigma - UPS Learning Center
  • OSHA Safety - UPS Learning Center

Languages

Hindi
Professional
Spanish
Limited

Accomplishments

  • We Said We Did - Competition Winner 2024 - UPS
  • Safety Award - UPS 2025

Additional Skills

MS Office, WMS application- Oracle/MSCA, Smart-Sheet, MIRO, Workday, Field-glass, UPS System, Power BI

Timeline

Operations Supervisor

UPS
05.2023 - Current

Warehouse Improvement Leader

Genpact Services
04.2008 - 03.2023

Associate of Applied Science -

William Rainey Harper College

High School Diploma -

William Rainey Harper College

Bachelor of Arts - International Studies

Dr. Bhimrao Ambedkar University
Anthony Xavier