Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anthony Richert

Palatine

Summary

Dynamic sales professional with a proven track record of exceeding sales targets and building client relationships. With over ten years of experience in sales & creative design, I utilize my expertise in order to enhance a personal customer experience and deliver care to the needs of each individual client. Committed to delivering tailored results that surpass expectation all while acquiring the trust and respect to maintain and strengthen the client relationship.

Overview

12
12
years of professional experience

Work History

Lead Sales Associate

The Great Frame Up
11.2018 - Current
  • Consistently meet & exceed sales goals.
  • Deliver exceptional service, educating customers on products & design to build trust & customer loyalty.
  • Increased average transaction value by educating clients on higher end materials to meet their design needs.
  • Developed strong relationships with clients, leading to repeat business and increased referrals.
  • Maximized sales revenue through personalized recommendations and upselling techniques.
  • Train new team members on sales techniques, product & production to improve team performance & overall sales.
  • Developed strong relationships with clients, leading to repeat business and increased referrals.
  • Trained new employees on store policies, procedures, and best practices.


Custom Frame Shop Manager

Michaels
05.2015 - 10.2018
  • Oversaw daily operations, ensuring optimal workflow and quality standards in frame production.
  • Trained and mentored staff on framing techniques and customer service best practices.
  • Managed inventory levels, optimizing stock to meet customer demand while reducing waste.
  • Developed and implemented process improvements that enhanced efficiency in frame assembly tasks.
  • Managed a team of frame shop employees, ensuring top-notch service and efficient operations.
  • Oversaw workshop organization efforts, creating an efficient workspace conducive to productivity.
  • Implemented promotional strategies that boosted store sales and increased foot traffic for the frame shop.

Member Services Assistant Manager

Lifetime Fitness Center
02.2013 - 02.2015
  • Maintained accurate member records by updating account information and tracking transactions diligently.
  • Enhanced member satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Processed new memberships accurately and expediently, ensuring a smooth onboarding process for new clients.

Education

Graduate Certificate - Interior Design & Visual Merchandising

Stratford Career Institute
Online
05-2005

High School Diploma -

Schaumburg High
Schaumburg, IL
06-2001

Skills

    Sales & Exceeding Sales Targets

    Driving Revenue

    Cross Selling/Upselling

    Customer Experience

    Client Relationships / Loyalty

    Creative Design

    Leading & Training People

    Communication

Accomplishments

    - 12.9% year over year improvement in total store sales.

    - 2nd place in the nation for sales achievement for new product launch.

    - Top sales associate 6 out of 6 years at the Great Frame Up.

    - Chosen to create national training video, for new product launch.

Timeline

Lead Sales Associate

The Great Frame Up
11.2018 - Current

Custom Frame Shop Manager

Michaels
05.2015 - 10.2018

Member Services Assistant Manager

Lifetime Fitness Center
02.2013 - 02.2015

Graduate Certificate - Interior Design & Visual Merchandising

Stratford Career Institute

High School Diploma -

Schaumburg High
Anthony Richert