Anthony Massey
Maroa
Summary
Dynamic and dedicated professional with a strong background in customer service at Decatur Park District. Proven ability to resolve guest concerns and build relationships, while effectively managing time in fast-paced environments. Skilled in problem-solving and cash handling, consistently ensuring excellent patron experiences through empathy and attention to detail.
Overview
4
4
years of professional experience
Work History
Grounds Crew Worker At Hickory Point Golf Course
Decatur Park District
03.2024 - 08.2025
- Provided excellent customer service while interacting with patrons inquiring about park grounds or needing assistance.
- Worked closely with supervisors to address any identified issues or concerns regarding the condition of park grounds promptly.
- Ensured proper plant growth with seasonal pruning, mulching, and watering activities.
- Participated in ongoing training opportunities to stay current on best practices in landscape maintenance techniques.
Runner at Devon Lakeshore Amphitheater
Decatur Park District
05.2021 - 08.2023
- Participated in ongoing training initiatives to stay up-to-date on industry trends and best practices.
- Resolved guest concerns promptly, demonstrating excellent problem-solving skills under pressure.
- Utilized strong multitasking abilities to navigate crowded environments while carrying full trays of beverages without incident.
Education
Bachelor of Science - Exercise Science
Illinois State University
Normal, IL05-2027
High School Diploma -
Maroa Forsyth Highschool
Maroa, IL05-2023
Skills
- Relationship building
- Customer service
- Empathy and patience
- Operating systems
- Time management
- Listening skills
- Problem-solving skills
- Cash handling
Timeline
Grounds Crew Worker At Hickory Point Golf Course
Decatur Park District
03.2024 - 08.2025
Runner at Devon Lakeshore Amphitheater
Decatur Park District
05.2021 - 08.2023
Bachelor of Science - Exercise Science
Illinois State University
High School Diploma -
Maroa Forsyth Highschool
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