Anthony Hudson
Riverdale,IL
Summary
Dynamic and results-oriented professional seeking a position in life insurance sales or administration, dedicated to leveraging a strong work ethic and exceptional interpersonal skills to drive organizational success. Committed to upholding and enhancing core values while fostering positive relationships with clients and colleagues. Proven ability to adapt to diverse environments and contribute effectively to team objectives. Eager to bring a proactive approach and passion for service excellence to a forward-thinking organization.
Overview
12
12
years of professional experience
Work History
Concierge Team Member
Edens South Shore
10.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Independent Broker
Medicare Broker
07.2024 - Current
- Actively market Medicare Advantage plans from various carriers to qualified Medicare beneficiaries.
- Developed tailored Medicare plans, enhancing client satisfaction and retention.
- Educated clients on enrollment processes, increasing accuracy and reducing errors.
- Advised clients on benefits eligibility, ensuring comprehensive understanding of options.
Benefit Consultant
Zing Health
03.2022 - 07.2024
- Actively market Zing Health MAPD plans to qualified Medicare beneficiaries. Educate individuals about the benefits and features of the plans. Participate in and organize events to promote the plans. Maintain and grow my book of business.
- Managed open enrollment periods, ensuring timely communication of benefit updates and assisting employees with their selections.
- Grew book of business by 20 percent through establishing and maintaining positive client relationships.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Senior Benefit Consultant
GoHealth
01.2021 - 03.2022
- Assist Medicare beneficiaries navigate the decision-making process of selecting a plan that matches the needs with the right product and services.
- Educated Medicare beneficiaries on the value of various benefit offerings through engaging presentations and informative materials, leading to increased appreciation and utilization of available programs.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Account Executive
Yelp
12.2018 - 01.2021
- Responsible for making outbound calls to small local business owners in a designated territory to sell digital advertising on a cost-per-click basis.
- Developed and maintained strong client relationships through effective communication and personalized service.
- Conducted market research to identify new business opportunities and optimize client engagement strategies.
- Trained and mentored junior account executives on best practices in client management and sales techniques.
Office Manager
American Family Insurance
03.2014 - 04.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Bachelor of Arts - Human Resource Management,
Ashford University
Clinton, IASkills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Multitasking proficiency
- Detail-oriented mindset
- Time management expertise
- Initiative-taking
- Cross-cultural awareness
- Strong interpersonal skills
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Event planning experience
- Verbal and written communication
- Decision-making
- Training and mentoring
- Conflict resolution
- Interpersonal communications
- Community relations
- Transportation coordination
- Event planning
- Marketing
Timeline
Concierge Team Member
Edens South Shore
10.2024 - Current
Independent Broker
Medicare Broker
07.2024 - Current
Benefit Consultant
Zing Health
03.2022 - 07.2024
Senior Benefit Consultant
GoHealth
01.2021 - 03.2022
Account Executive
Yelp
12.2018 - 01.2021
Office Manager
American Family Insurance
03.2014 - 04.2018
Bachelor of Arts - Human Resource Management,
Ashford University
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