Anthony Diaz
Burbank
Summary
A reliable employee eager to enhance skills and make a positive impact on company growth. Known for being dedicated, honest, and meticulous. Demonstrates exceptional organizational skills to handle tasks efficiently and support team members effectively. Adaptable to new challenges and policies, consistently delivering outstanding results and contributing to team accomplishments.
Overview
6
6
years of professional experience
Work History
Sales Support Specialist
Ivy Hall Dispensary
12.2022 - Current
- Provided prompt resolution of customer issues and offered expert assistance to maintain high levels of customer satisfaction
- Enhanced back-end sales processes by effectively collaborating with other departments
- Generated regular reports for the sales team
- Monitored inventory levels to ensure product availability
- Successfully managed multiple tasks in a fast-paced environment
- Trained managers, associates, and service representatives on sales transaction processes
- Facilitated store orders, transactions, and conflict resolutions by serving as a liaison between stores and main offices.
Agricultural Assistant
Bedford Grows
01.2020 - 08.2022
- Played a role in choosing seeds for planting by analyzing data like sales statistics and crop rotation schedules
- Generated comprehensive operational reports for management decision-making
- Managed the ordering of supplies from different vendors for the facility
- Handled phone calls and email inquiries, accurately documenting client interactions in a database
- Compiled and distributed information and reports efficiently to relevant parties and departments.
Law Firm Receptionist
Law Offices of Azita Mojarad
01.2018 - 01.2020
- Ensuring calls were directed to appropriate recipients
- Coordinated appointments, routed messages, and directed personnel to different departments
- Recorded all inquiries, complaints, and actions taken, as well as comments
- Provided information on company pricing and policies to customers
- Anticipated customer needs and delivered exceptional customer service to exceed expectations
- Managed incoming and outgoing mail, packages, and courier deliveries for the office.
Skills
- Complaint resolution
- Attention to detail
- Adaptability
- Art
- Music composition
- Movie animation
- Technology
- Bilingual
- Efficient in Adobe, Microsoft, Apple software
Timeline
Sales Support Specialist
Ivy Hall Dispensary
12.2022 - Current
Agricultural Assistant
Bedford Grows
01.2020 - 08.2022
Law Firm Receptionist
Law Offices of Azita Mojarad
01.2018 - 01.2020
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