Anthony Bradley Jr.
Bolingbrook
Summary
Reliable and detail-oriented professional with 3+ years of experience in customer service and administrative support. Skilled in handling high-volume inquiries, scheduling, and virtual communication. Strong computer skills, empathetic communication, and ability to stay organized in fast-paced environments. Seeking a position in customer service or data entry where I can contribute to team success and deliver exceptional service.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Squeaky Clean
04.2023 - 06.2025
- Handled customer inquiries via phone, email, and chat regarding appointments, pricing, and service details
- Scheduled and confirmed cleaning appointments, optimizing routes for cleaning crews
- Resolved customer issues including last-minute cancellations and rescheduling requests
- Collected customer feedback and provided virtual post-service follow-up
- Maintained accurate records of communication and bookings
- Remote
Non-Instructional Aide
PACE School
11.2021 - 03.2023
- Supported youth in therapeutic, structured activities to promote emotional regulation
- Monitored students and maintained a safe, supportive environment
- Assisted in crisis intervention and implemented behavior management strategies
- Documented behavioral incidents and tracked student progress
- Collaborated with staff to develop and adjust intervention plans
Education
High school diploma -
Skills
- Customer Service & Support
- Data Entry & Record Keeping
- Scheduling & Calendar Management
- Conflict Resolution & De-escalation
- Microsoft Office & Google Workspace
- Email, Phone & Chat Communication
- Time Management & Organization
- CPI Certified Crisis Intervention
Timeline
Customer Service Representative
Squeaky Clean
04.2023 - 06.2025
Non-Instructional Aide
PACE School
11.2021 - 03.2023
High school diploma -
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