Anthony Alvarez
Chicago
Overview
3
3
years of professional experience
Work History
Lead Ramp Agent
Swissport USA
Chicago
05.2024 - Current
- Supervised ramp operations to ensure timely aircraft servicing and safety compliance.
- Communicated with flight crews regarding arrival and departure schedules effectively.
- Ensured adherence to safety regulations while performing ramp duties consistently.
- Supervised ground staff activities during their shift including breaks and meal times.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Service the water on the plane, and empty the lavatories on the plane.
- Help prevent damage to the planes by using guide personnel while assisting the plane in reversing equipment or pulling into the plane for download. Also, connect GPU/ACU.
Sales Associate
Target
Chicago
12.2022 - 06.2023
- Maintained organized displays to promote merchandise effectively in the store.
- Provided product knowledge and answered inquiries about promotions and services.
- Restocked shelves and ensured inventory was readily available for customers.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Footlocker.com Inc.
Chicago
03.2022 - 11.2022
- Assisted customers in selecting footwear and apparel that met their needs.
- Maintained organized displays to promote merchandise effectively in the store.
- Provided product knowledge and answered inquiries about promotions and services.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Dr Pedro Abuzo Campos
Chicago, IL06-2022
Skills
- Aircraft servicing
- Safety compliance
- Ramp operations
- Ground staff supervision
- Equipment operation
- Customer relationship management
- Problem solving
- Team collaboration
- Aircraft marshalling
- Hazardous materials handling
- Safety procedures
Timeline
Lead Ramp Agent
Swissport USA
05.2024 - Current
Sales Associate
Target
12.2022 - 06.2023
Sales Associate
Footlocker.com Inc.
03.2022 - 11.2022
High School Diploma -
Dr Pedro Abuzo Campos
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